Sales Team Lead

5 days ago

Gurgaon, Haryana, India Moretasks Business Solution Limited Full time

Designation: Sales Team Lead (Hindi Speaking)Experience: 2-3 Years

Job Type: Full-time Salary: Best in industry

Location: Gurgaon, India (work from office only)

Industry: Ayurvedic / D2C / Wellness

We are looking for a results-driven Sales Lead to spearhead our telephonic sales operations for our Ayurvedic eCommerce brand. The role involves managing inbound and outbound calls, converting leads into customers, and leading a team of sales executives to meet monthly revenue and conversion goals. You'll play a key role in scaling our direct sales channel while ensuring exceptional customer experience.

Key Responsibilities

  • Handle high volumes of inbound/outbound customer calls for Ayurvedic products and wellness solutions.
  • Understand customer needs, recommend suitable products, and close sales confidently.
  • Drive upselling and cross-selling strategies to increase average order value.
  • Follow up with potential leads generated from ads, website sign-ups, and Whatsapp/CRM campaigns.
  • Track and manage leads through the CRM system to ensure timely follow-ups and closure.
  • Monitor key sales KPIs – call-to-conversion ratio, order value, repeat rate, churn rate.
  • Generate daily and weekly sales performance reports.
  • Analyze sales trends and provide insights for campaign optimization.

Team Management

  • Lead and mentor a small telesales team (3–6 executives initially).
  • Set daily/weekly/monthly sales targets and track team performance.
  • Conduct sales training sessions to enhance product knowledge and communication skills.
  • Develop and maintain call scripts, rebuttal handling sheets, and FAQs.

Required Skill-Set

  • Bachelor's degree in Business, Marketing, or related field.
  • 2–3 years of sales experience (telephonic/eCommerce preferred).
  • Must be proficient in Hindi speaking.
  • Proven track record in B2C telesales or call-center management.
  • Strong communication, negotiation, and problem-solving skills.
  • Comfort with CRM tools (HubSpot, Zoho, or similar).

For any query, please reach out to or contact on

Job Type: Full-time

Pay: ₹400, ₹500,000.00 per year

Benefits:

  • Food provided
  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • Are you willing to commute or relocate to Gurgaon, sector-53?
  • Your last drawn CTC (in lakhs per annum)
  • Your expected CTC (in lakhs per annum)
  • Hoe many years of experience do you have in Telesales?
  • Your availability to join (in days)

Work Location: In person

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