Guest Service Associate

9 hours ago

Udaipur, Rajasthan, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Guest Service Associate to join our team in the food and beverage service industry. The ideal candidate will have 1-3 years of experience in guest service, preferably in hotels or restaurants.

*Roles and Responsibility*

  • Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
  • Manage food and beverage orders, handle cash transactions, and maintain accurate records.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction.
  • Resolve guest complaints professionally and courteously.
  • Ensure all products and services meet quality and presentation standards.

*Job Requirements*

  • Excellent communication and interpersonal skills are required to work effectively with diverse groups.
  • Ability to work well under pressure, manage multiple tasks simultaneously, and maintain attention to detail.
  • Basic knowledge of food and beverage operations, including menu items and pricing, is essential.
  • Strong problem-solving skills are needed to resolve guest complaints and issues efficiently.
  • Familiarity with point-of-sale systems and basic math skills are necessary.
  • A positive attitude and passion for delivering exceptional customer service are highly valued.

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