Deal Hub Associate

About the Role:

Deal Hub serves as the single point of contact for Sales to provide timely, responsive high-quality feedback and guidance on all things deal-related, from opportunity to contract signature. The Associates' primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.

Deal Hub Associates are responsible for:

• Partnering with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention and grow the business

• Prioritizing workflow and manage request volumes to maximize efficiency and drive urgency of deals

What you'll do:

• Build trust-based relationships with Sales to drive adoption of best practices in support of Gartner's mission critical priorities

• Partner with Sales to understand business context and build smart deal strategies that result in positive outcomes for our clients and Gartner

• Serve as a single point of contact for Sales to minimize functional handoffs and ensure requests are completed by set due time

• Maintain a clearly documented audit trail of all requests and approvals in CRM system
• Utilize domain and subject matter experts, along with Deal Hub Leadership Team, as points of escalation for problematic requests or unknown technical solutions

• Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes

What you'll need:

• Bachelor's degree or equivalent/equivalent work experience

• 2-3 years' experience in a business environment. Sales, Sales Support or Contracting experience a plus

• Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization

• Excellent verbal and written communication skills. In particular, the ability to convey complex requests in a clear, concise, timely fashion

• Exceptional communication skills and proven ability to drive teamwork

• Demonstrated ability to effectively use active listening skills to understand Sales' needs

• CRM (Siebel, SFDC, Sugar) experience preferred

Who you are:

• Motivated, high-potential performer, with demonstrated ability to influence and lead
• Strong communicator with excellent interpersonal skills

• Able to solve complex problems and successfully manage ambiguity and unexpected change

• Teachable and embracing of best practices and feedback as a means of continuous improvement

• Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of

What we offer:

In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:

• An upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values

• Limitless growth. We work with you to help you meet your goals and advance within the company

• Encouragement to be innovative and challenge status quo

• Exposure to industry leading training and development

• Performance based recognition and rewards

• Ability to flexibly work from home

#LI-MS7

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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