Sales Head
6 days ago
Strategic Accountability:
- Drive overall sales performance to meet revenue targets consistently through proactive monitoring.
- Define Strategies for Schemes, incentives as per market trends to motivate sales team.
- P&L analysis & growth strategies of New Store Opening & pertaining related to expansion plan
Brand Development & Marketing
- Ensure seasonal promotions of various campaigns at stores & cascading down the line.
- Represent brand while dealings with all stakeholders
- Collaboration with marketing team to enhance foot fall at stores.
Financial oversight
- Ensure YOY growth thru various channels within allotted budget with EBTIDA.
- Cost, resource optimization & enhance profitability of each stores as per expectation.
- Focus on increasing revenue by improving conversion rates, upselling & enhance the average transaction value via advocacy to sales team.
Operational accountability
- Oversee daily operations, ensuring efficiency across retail outlets.
- Ensure efficient inventory management, visual merchandising & store aesthetics.
- Assureence of stocks availability timely at stores.
Compliance & Quality Control
- Adherence of SOPs, Checklist, Company policies & time to time briefing to entire team.
- Assurance of quality stocks movements & minimal customer complaints.
- Reports, MIS & Analysis
Team Management & training
- Lead & motivate team to achieve individual & collective targets
- Ensure sales team is well trained in product, customer services & sales techniques.
- Track & evaluate performance of individual, feedback mechanism & reduce turnover rate.
- Customer Relationship
- CRM Utilization oversee the use of CRM tool to maintain accurate records of customer interaction & sales activities.
- Ensure high level of customer satisfaction through efficient problem solving.
- Develop strong relationship with key customers & high values clients. Role & responsibilities
Preferred candidate profile
- Minimum 12 plus years of proven sales leadership experience, preferably in jewellery/luxury retail.
- Strong track record of achieving sales targets and managing multi-location teams.
- Expertise in customer relationship management, especially with HNIs and corporate clients.
- Skilled in retail operations, sales strategy, events/exhibitions, and digital sales.
- Excellent leadership, negotiation, and communication skills.
- Graduate/MBA preferred; willing to travel extensively.
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