Customer Sales Executive

1 day ago


Vishwas Nagar Delhi Delhi, India Luxury Kase Full time ₹ 2,16,000 - ₹ 4,32,000 per year

About Us:

We are a growing online store specializing in premium and stylish phone covers. We are looking for a motivated and customer-oriented Customer Sales Executive to join our team and ensure an excellent customer experience while boosting sales.

Key Responsibilities:

  • Handle customer queries across WhatsApp, calls, email, and social media.
  • Clear doubts and guide customers in selecting the right product.
  • Convert inquiries into confirmed sales through effective communication.
  • Resolve issues related to returns, exchanges, and complaints.
  • Maintain and update CRM with customer interactions and order details.
  • Provide after-sales support to ensure customer satisfaction and repeat business.

Requirements:

  • Prior experience in customer support/sales (E-commerce preferred).
  • Strong communication and persuasion skills in English & Hindi.
  • Problem-solving attitude with patience and empathy.
  • Ability to multitask and manage CRM tools efficiently.
  • Basic knowledge of online shopping platforms will be a plus.

What We Offer:

  • Competitive salary + performance incentives.
  • Opportunity to grow with a fast-expanding brand.
  • Friendly and supportive work environment.

Job Type: Full-time

Pay: ₹18, ₹36,000.00 per month

Work Location: In person



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