Customer Sales Executive
2 days ago
About Us:
We are a growing online store specializing in premium and stylish phone covers. We are looking for a motivated and customer-oriented Customer Sales Executive to join our team and ensure an excellent customer experience while boosting sales.
Key Responsibilities:
- Handle customer queries across WhatsApp, calls, email, and social media.
- Clear doubts and guide customers in selecting the right product.
- Convert inquiries into confirmed sales through effective communication.
- Resolve issues related to returns, exchanges, and complaints.
- Maintain and update CRM with customer interactions and order details.
- Provide after-sales support to ensure customer satisfaction and repeat business.
Requirements:
- Prior experience in customer support/sales (E-commerce preferred).
- Strong communication and persuasion skills in English & Hindi.
- Problem-solving attitude with patience and empathy.
- Ability to multitask and manage CRM tools efficiently.
- Basic knowledge of online shopping platforms will be a plus.
What We Offer:
- Competitive salary + performance incentives.
- Opportunity to grow with a fast-expanding brand.
- Friendly and supportive work environment.
Job Type: Full-time
Pay: ₹18, ₹36,000.00 per month
Work Location: In person
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