Customer Success Executive
1 day ago
The Customer Success Manager or the otherwise called as the Client Success Manager is the one assigned by the management to the clients, once they have agreed to close the deal. That is when their work starts. They are the ones who make the client know and learn the product (or service) from inside out. Further, it is said that this role acts as a bridge between the support and the sales team.
Note that the CSM s job does not entail providing tech support or selling. It is basically to ensure that the customer is all settled about the product and has everything that he or she needs. Although the role is relatively new in the SaaS space, there has been a 34% annual growth rate in this designation. So, what else is a CSM responsible for? Here are eight such key responsibilities to get you some thinking.
- Develops Healthy Customer Relationship
- Enhances Customer Training
- Evaluates and Analyzes Customer Needs
- Builds Trust and Transparency with Clients
- Onboards New Clients
- Acts as a Customer Advocate
- Encourages Customers to Upgrade their Products
- Promotes Customer Loyalty
- Develop Healthy Customer Relationship
**Qualifications**:
MBA Marketing / Diploma in marketing
**Additional Information**: NA
-
Customer Success Manager
13 hours ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
-
Customer Care Executive
2 weeks ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...
-
Customer Relation Executive
2 weeks ago
Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per yearHiring Now – Customer Relation Executive (CRE)Location: Sanjay Gandhi Transport NagarSalary: 15k to 25kJob Type: Full-time | On-siteAbout the Role:We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of...
-
Telemarketing Executive
5 days ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time**Job Title**: Telecaller Executive **Location**: Delhi **Salary**: 12,000 K - 20,000 K + Incentives **Experience**: 0 to 1+ years **Employment Type**: Full-time We are hiring Telecallers to make outbound calls, generate leads, and promote software products. **Company**: Customer Success ( IT Company) **Working Days**: 5.5 days working **How to...
-
Customer Success Executive
1 day ago
Delhi, Delhi, India Vasa Denticity Ltd Full time**Job Title**: Customer Success Executive **Location**: Chattarpur, South Delhi **About Dentalkart**: Dentalkart is a leading online platform providing dental products and supplies to professionals and individuals. Our mission is to make dental care accessible and convenient for everyone. With a wide range of products and a commitment to exceptional...
-
Customer Success Executive
3 days ago
Delhi, India AstroTalk Full time**About the role** We are looking for an **Customer Success Executive** to join our team. **Experience: Fresher or internship experience** **Education: Graduation (any stream)** **Language: English and Hindi** **The primary roles and responsibilities for this role are : -** - Maintain a positive, empathetic and professional attitude toward customers at...
-
Customer Success Executive
7 days ago
New Delhi, India Karix Full timeJob Role : Sr. Executive - Customer SuccessJob Location : BangaloreJob Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs. Act...
-
Customer Success Executive
1 week ago
Delhi, Delhi, India Enhanced Labs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation: Delhi (In-Office) Brand: Enhanced LabsAbout The RoleWe're looking for a Customer Success Executive who can be the voice of Enhanced Labs and ensure every consumer feels valued. This role is ideal for fresh graduates eager to launch their careers, gain cross-functional exposure, and learn the inner workings of a fast-growing consumer brand. You'll...
-
Tele Calling Executive
3 days ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time**Job Title**: Telecalling Executive **Location**: Delhi **Experience**: 0 to 1+ year (or internship in calling) **Salary**: ₹15,000 to 20,000 + Incentives (Fixed) **Working Days**: 5.5 Days We are hiring **Telecalling Executives** who are confident and fluent in communication. The role involves making outbound calls to potential customers, explaining...
-
Customer Success Executive
1 week ago
New Delhi, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...