Manager- F&B Operations
2 days ago
The Manager – Food & Beverage Operations plays a critical role in overseeing all aspects of the food and beverage (F&B) service within a hospitality organization
Experience: 5+ years in F&B operations
Location: Bangalore
Education: Bachelor's /Master's degree
Roles & Responsibilities of a Manager – Food & Beverage Operations1. Operational Management
- Oversee daily operations of all F&B outlets (restaurants, bars, banquets, room service, etc.)
- Ensure smooth coordination between kitchen, service, and support teams
- Monitor service quality and ensure guest satisfaction
Implement and enforce health, hygiene, and safety standards (e.g., HACCP)
Team Leadership & Staffing
Recruit, train, schedule, and supervise F&B staff
- Conduct performance reviews and provide ongoing feedback and training
- Promote a positive team culture and resolve conflicts
Ensure adherence to company policies and service standards
Financial Management
Prepare and manage F&B budgets and forecasts
- Monitor expenses, food & beverage cost controls, and labor costs
- Optimize profit margins without compromising service quality
Analyze sales and profitability reports; take corrective actions as needed
Customer Service & Guest Experience
Ensure high levels of guest satisfaction across all F&B touch points
- Handle guest feedback, complaints, and special requests professionally
- Personalize service to meet the expectations of VIPs or regular customers
Collaborate with marketing to enhance the brand's F&B image
Menu Planning & Coordination
Work with chefs and sommeliers to design creative and cost-effective menus
- Ensure variety, seasonality, and alignment with customer preferences
- Monitor food presentation and portion control
Support promotions, special events, and theme nights
Inventory & Supply Chain Management
Oversee procurement and inventory control of F&B supplies
- Ensure optimal stock levels and timely ordering of supplies
- Develop and maintain relationships with vendors and suppliers
Prevent wastage, pilferage, and stock discrepancies
Compliance & Licensing
Ensure compliance with food safety laws, liquor licenses, and labor regulations
- Maintain records and documentation for audits
Liaise with health inspectors and government authorities as needed
Strategic Planning & Development
Analyze market trends and competitor offerings
- Develop and implement strategies to improve revenue and guest loyalty
- Innovate new concepts to stay ahead of industry trends
- Collaborate with other departments (sales, marketing, events) for integrated planning
Skills Required
- Strong leadership and interpersonal skills
- Financial acumen and budgeting expertise
- Excellent customer service orientation
- Knowledge of food trends, cuisines, and beverages
- Conflict resolution and problem-solving abilities
- Familiarity with F&B management software and POS systems
Job Type: Permanent
Pay: ₹45, ₹55,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- F&B Operations: 5 years (Required)
License/Certification:
- Driving Licence (Required)
Work Location: In person
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