F&B Captain

3 days ago


Bengaluru, Karnataka, India Wonderla Resorts Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Operations

· Assisting Executive – F&F/ Restaurant Manager for all the day to day operations in the F& B service

· Responsible for all the operations will be happening with all procedures and standards their outlets

· Oversee all the operations in the specified outlet

· Handling the guest without any complaints

· Assist and support the f&b service for service excellence

· Resolve guest and staffs concerns quickly and efficiently

Supervising

· Supervise the operations and team members trough out the service

· Guide the staff members for proper service and standards

· Responsible for daily reports to Sr. captains

· Responsible for the operations in the allotted outlets

Hygiene and safety

· Should have proper grooming and responsible for check the daily grooming of staff members

· Responsible for safety and hygiene part of staff members

· Should have awareness about hygiene in food service and importance of personal grooming also

Job knowledge

· Should have good and depth knowledge about food and presentation about food

· Should have wide knowledge about wine and other liquors

· Responsible for giving menu briefing and training the standards of service to staff members

· Should have experience in operating sales like WINHMS etc

General

· Responsible for overall sanitation , cleanliness and appearance of allotted f&b outlet

· Responsible for provide excellent guest service and all the guest concerns to met

· Must be familiar with current and upcoming details about the property

· Should have good communication skills and use only professional languages

· Motivating the team members and taking daily briefing to team members

· Co ordinate well with all other departments especially f&b production

· Assist Sr. captains/outlet manger for scheduling duty of team members and preparing weekly off

· Assist Sr. captain/ outlet manger for training of team members and monthly reports

· Responsible for monthly inventory and breakages

· Responsible for ensuring sufficient operating supplies like beverages and equipments like cutleries, crockery etc and transpiration if needed

· Must be work under pressure and long time

· Maintain the records of staff periodicals and operating costs

· Handling the guest complaints

· Effectively identify the problems in department and resolve the same

Job Types: Full-time, Permanent

Pay: ₹300, ₹400,000.00 per year

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person


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