Community Program Specialist

Community Program Specialist – India

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

We're seeking a Community Program Specialist to drive deeper engagement across the Pathfinder Community in India by executing and scaling our Community Captains and Most Valuable Pathfinder (MVP) programs, while hosting unforgettable in-person events that fuel customer connection, product adoption, and pipeline generation.

Key Responsibilities

• Run India's MVP & Community Captains Programs under guidance from global leads; act as regional POC for all participants.

• Build strong relationships with program leaders to boost contributions like events, content, and feedback.

• Host monthly MVP sessions and onboard new Captains to foster program growth and engagement.

• Plan and execute Pathfinder Meetups and User Group Dinners across India in collaboration with Sales, Customer Success, and Technical Account Managers.

• Own event logistics end-to-end: goals, speakers, sponsors, venues, budgets, and post-event reporting.

• Grow chapter membership and deepen customer connection through local engagement – creativity on how to accomplish this is encouraged

• Ensure execution of community programming aligns with business goals to drive pipeline, advocacy, and product adoption.

• Leverage AI tools every day to drive personal productivity and business results.

• Gather feedback and report on India program performance to demonstrate community impact.

Success in This Role Looks Like

Within your first:

• 90 Days: Meet all existing India MVPs and Community Captains and ensure they're supported in hosting virtual events, host your first Pathfinder Meetup and User Group Dinner.

• 6 Months: Launch a calendar of events across all active India chapters, collaborate with Global User Group Program Manager in creating a plan to increase attendance by 25%, and support MVP recruitment strategy within India.

• 12 Months: Create a thriving MVP and Captain ecosystem, recognized across the company for generating qualified pipeline, enhancing customer loyalty, and increasing Automation Anywhere's brand equity in India.

Who You Are

• 3–5 years of experience in community building, customer marketing, or event program management, ideally in SaaS, tech, or automation.

• Proven experience organizing customer or developer events, especially in-person, city-level meetups or roadshows.

• Exceptional project management skills with the ability to balance strategic thinking and tactical execution.

• Strong written and verbal communicator with a knack for building relationships with customers, executives, and internal stakeholders alike.

• Data-driven mindset — you're comfortable setting KPIs and tracking program success.

• Ability and willingness to travel up to 10% of the time and potentially host in-person events on evenings and/or weekends.

Join Us

If you're a community builder with a passion for customer connection and program excellence — and you thrive at the intersection of execution, and evangelism — we'd love to hear from you.

Go be great.
Apply now and help shape the future of work with us.

All unsolicited resumes submitted to any email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.