Cluster Head

4 days ago


Indore, Madhya Pradesh, India Ujjivan Small Finance Bank Full time ₹ 15,00,000 - ₹ 30,00,000 per year

ROLE PURPOSE & OBJECTIVE

  • Managing the various business teams to Drive the Third-Party Products business & revenue for the assigned branches in the region. The Area Manager will be responsible for a minimum of 50 branches.
  • Focus on Ensuring IRDA certification to all the branches with minimum 4 or more per branch
  • Engaging with CBH, RH, AMs, RBMs to deliberate on the Income lines across all the products and Regions Activation
  • Co-ordinate with the Area SPOCs of the Insurance Partners for leads, logins, issuances and escalations

  • SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

20 Cr to 50 Cr Portfolio to be managed- TPP

  • Handle assigned set of branches and drive TPP Business and Income
  • Work with Branches to increase branch profitability
  • Reduce income leakage

  • KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

  • Responsible for TPP business generation for the allotted cluster (minimum of 50 branches)
  • Responsible to ensure revenue generation from each of the branches of his cluster.
  • Responsible to ensure timely roll out of TPP business in all the branches of his cluster.
  • Ensure, supervise the correct implementation of the retail business

Customer

  • Building relationship with all BMs and drive business through them
  • Responsible to ensure that all the Branch Staff in the assigned branches are IRDA certified
  • Responsible to coordinate with external Insurance representatives to stay up to date with their recent launches.

Internal process

  • Responsible for smooth operation of TPP business in branches
  • Responsible to ensure that business is driven through compliant processes.
  • Responsible for ensuring implementation of Mandatory Display of the documents

Learning & Performance

  • Ensure that all members of his team are up to date on all relevant circulars and all products/services offered in the Branch
  • Evaluate the staff competences in terms of promotion, business assessment and credit risk assessment capacity and propose solutions for improvement
  • Ensure adherence to training man-days/ mandatory training programs for self and reportees
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees
  • Monitor performance of staff against defined goals/metrics and take corrective action wherever required; undertake disciplinary and attendance monitoring of Housing Loans team.

  • MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

  • Graduate, preferably Post Graduation

Experience

  • 10 to 15 years in sales

Functional Skills

  • Ability to create teams and drive sales performance. Will be required to take complete ownership of the TPP business at sub-regional level.
  • Ability to engage with customers, colleagues & insurance partners
  • Ability to plan and coordinate with internal and external stakeholders
  • Team Leading Experience is highly preferred
  • Ability to speak and read regional language(s)- is desirable. Ability to communicate in English (Read-speak-write) is required. Has good verbal fluency and uses simple, clear and purposeful language.
  • Good Computer knowledge.
  • Characteristics of Entrepreneurial Behavior Ability to plan, set goals, initiative, persistence, self-discipline, capacity to take risks, produce support networks and assess the market
  • Establishes a friendly and professional relationship with the entire team

Behavioral Skills

  • Training Skills
  • Interpersonal skills ability to handle various types of mindsets and get desired output for meeting banks goal
  • Willingness to travel & relocation as per business requirements and career opportunities
  • Managing customer relations
  • Performance oriented

  • KEY INTERACTIONS

INTERNAL

EXTERNAL

  • All Business Teams at Regional Level & Corporate Level

  • Insurance Partners

  • Regional Product Teams

  • Vendors

  • Audit, Vigilance, Admin & FCU team

  • TPP Team


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