Receptionist

6 hours ago

Gurgaon, Haryana, India QHT Clinic Full time ₹ 40,000 - ₹ 80,000 per year

About The Opportunity
A patient-facing role in the Healthcare — Outpatient Clinic / Primary Care sector. This on-site position supports day-to-day clinic operations by managing front-desk activities, patient flow, and administrative processes to ensure a high-quality patient experience and efficient clinical operations in India.

Primary Job Title:
Medical Receptionist (On-site, India)

Role & Responsibilities

  • Greet patients, manage visitor check-in/out, and maintain a welcoming, professional front-desk environment.
  • Schedule, confirm, and reschedule appointments using the clinic's appointment scheduling system; manage waiting lists and daily provider calendars.
  • Register patients and verify demographic and insurance information; accurately enter data into the Electronic Medical Records (EMR) system.
  • Handle incoming calls, triage basic queries, route calls to clinical staff, and manage the clinic's telephone/auto-attendant system.
  • Process payments and issue receipts using point-of-sale systems; reconcile daily cash/card transactions and support basic billing follow-ups.
  • Maintain patient confidentiality and follow clinic protocols for records management, sanitisation of the reception area, and escalations to clinical staff.

Skills & Qualifications
Must-Have

  • Electronic Medical Records
  • Appointment scheduling systems
  • Practice management software
  • Telephone/auto-attendant systems
  • Point of Sale
  • Microsoft Excel

Preferred

  • ICD-10 coding knowledge
  • Multilingual proficiency (Hindi)
  • Healthcare customer service certification

Qualifications

  • Completion of secondary education; vocational training or certification in medical administration or front-desk operations is advantageous.
  • Prior experience in a clinical or outpatient practice front-desk role is preferred.
  • Strong attention to detail, reliability for on-site shifts, and a service-oriented attitude when interacting with patients and clinical teams.

Benefits & Culture Highlights

  • Structured onboarding and hands-on training with clinical administration processes.
  • Collaborative, patient-first culture with clear escalation paths and supportive clinical staff.
  • On-site role with stable shift scheduling and opportunities for skills development in medical administration.

Keywords: Medical Receptionist, Clinic Receptionist, Front Desk, Patient Registration, EMR, Appointment Scheduling, On-site, Healthcare Receptionist, Clinic Front Desk, India.

Skills: microsoft excel,communication,appointment scheduling

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