 
						Quality Analyst
2 days ago
Please find the below jd.
Company Name - Vernost Tech Ventures Pvt. Ltd. Experience 4.0 yrs to 6.0 yrs
Working Days & Office Timings – Monday to Friday/9.30am to 6.30pm
Job Location - Chandivali Mumbai
Company Website-
Address - Vernost Tech Ventures Private Limited,
Oberoi Gardens. D wing, 6th Floor,
Near Chandivali Studio, Andheri East, Mumbai 
Key Responsibilities
- Functional, Regression, and Integration Testing:
 Conduct thorough manual and automated testing of front-end and back-end web/mobile applications, ensuring all features function as intended.
- API Testing (Basics):
 Validate API responses, status codes, and data integrity using tools like Postman or similar.
- Cross-Browser & Cross-Platform Testing:
 Test applications across various browsers (Chrome, Firefox, Edge, Safari) and platforms (Windows, macOS, Android, iOS) to ensure consistent user experience.
- Test Documentation:
 Develop and maintain comprehensive documentation, including test cases, test scripts, and test data, following current QA methodologies.
- Automation Scripting:
 Create, execute, and maintain automated test scripts using open-source tools (e.g., Selenium WebDriver), focusing on regression and repetitive test scenarios.
- Defect Tracking & Root Cause Analysis:
 Log, track, and manage defects; perform root cause analysis on production issues and collaborate with the team for timely resolution.
- Continuous Improvement:
 Analyze existing systems and processes to identify areas for improvement and implement best practices.
- Collaboration & Communication:
 Work closely with cross-functional teams in an Agile environment, effectively communicating test results, risks, and issues.
Desired Skills & Qualifications
- Experience:
 3-4 years in Software QA/Testing, with a strong emphasis on manual testing and exposure to automation.
- Testing Knowledge: 
 Solid understanding of STLC, testing methodologies, and quality metrics.
- Technical Skills: 
- Proficient in SQL for data validation. 
- Experience with HTML, CSS, JavaScript for web application testing.
- Familiarity with open-source automation tools (e.g., Playwright).
- Basic knowledge of API testing tools (e.g., Postman). 
- Analytical Abilities: 
 Strong troubleshooting and problem-solving skills; ability to identify edge cases and non-functional scenarios.
- Organizational Skills:
 Ability to manage multiple projects and priorities simultaneously.
- Teamwork:
 Excellent interpersonal and communication skills; able to work both independently and collaboratively in an Agile environment.
Additional Requirements
- Experience in creating and maintaining test data.
- Ability to estimate, prioritize, and coordinate testing activities.
- Familiarity with Agile/Scrum methodologies.
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