counter sales executive

2 days ago

Surat, Gujarat, India Shagun Creation (Kiskara) Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Title: Sales Executive – Retail Showroom (Ethnic Wear)

Department:
Sales executive

Reports To:
Store Manager

Location:
3/2491, Salabatpura Main Road, Surat

Office Timing
: 10:30 AM to 9:30 PM

Job Type:
Full-Time

About Us
: Shagun Creation is one of Surat's premium ethnic wears and bridalwear destinations, specializing in traditional, festive, and bridal collections. With a mission to deliver elegant designs and a delightful shopping experience, Shagun Creation is expanding its offline and online presence rapidly and building a strong, professional team to drive its vision forward.

Job Summary:

We are seeking a friendly, energetic, and fashion-savvy Sales Executive
to join our ethnic wear retail showroom team. The ideal candidate will have a passion for traditional Indian fashion, excellent customer service skills, and the ability to guide customers in selecting ethnic garments that suit their style and occasion needs. You will play a key role in driving sales, building customer loyalty, and enhancing the overall shopping experience.

Key Responsibilities:

  • Greet and welcome customers as they enter the showroom.
  • Understand customer requirements and assist them in selecting products (e.g., sarees, lehengas, kurtas, sherwanis, etc.).
  • Explain product features, fabric types, embroidery details, styling suggestions, and price points.
  • Offer personalized recommendations for festive, bridal, or casual ethnic wear shopping.
  • Maintain a deep understanding of current stock, new arrivals, and ongoing promotions.
  • Manage trials, fittings, and coordinate with alteration/tailoring teams if applicable.
  • Upsell and cross-sell complementary items such as accessories or footwear.
  • Maintain clean, organized shelves and displays aligned with visual merchandising standards.
  • Follow up with customers post-purchase when required (e.g., for delivery, fittings, custom orders).
  • Handle basic complaints or concerns and escalate when needed.
  • Meet or exceed individual and store sales targets.
  • Achieve Sale target.
  • Help another department as an as an when needed.
  • organization can change your rules and responsibility as when needed.

Requirements:

  • High school diploma or equivalent; a degree or diploma in fashion/retail is a plus.
  • 1–3 years of retail sales experience, preferably in ethnic or fashion apparel.
  • Strong knowledge and passion for ethnic wear and Indian traditional fashion.
  • Good communication skills in English and local language.
  • Presentable, confident, and customer-focused.
  • Ability to work weekends, holidays, and extended hours during festive seasons.

Preferred Qualifications:

  • Experience working in bridal or premium ethnic wear stores.
  • Familiarity with fabrics like silk, georgette, cotton, chiffon, and handloom varieties.
  • Understanding of customer behaviour in Indian festive and wedding shopping.

Salary Range: ₹15,000 to ₹25,000 per month

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