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Customer Service Executive
2 weeks ago
Languages Required:
Hindi (Fluent) and English (Fluent), both Mandatorily required
Role Description
This is a full-time on-site role for a Customer Service Executive located in Bengaluru. The Customer Service Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing support, and maintaining high levels of customer service. Additional responsibilities include handling customer complaints, resolving issues, and overseeing customer service management tasks as necessary.
Qualifications
- Strong Interpersonal Skills
- Proven abilities in Customer Support, Customer Service, and ensuring Customer Satisfaction
- Experience in Customer Service Management
- Excellent communication skills, both written and verbal
- Ability to handle customer complaints professionally and efficiently
- Problem-solving skills and a proactive approach to resolving issues
- Bachelor's degree in a relevant field or equivalent experience
