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Customer Service Executive
2 weeks ago
Location
: Bengaluru
Languages Required
: Hindi (Fluent) and English (Fluent)
Role Description
This is a full-time on-site role for a Customer Service Executive located in Bengaluru. The Customer Service Executive will be responsible for managing customer support, ensuring customer satisfaction, handling customer inquiries, resolving complaints, and providing excellent customer service. Day-to-day tasks will include responding to customer communications, documenting customer interactions, and maintaining a positive relationship with customers.
Qualifications
- Strong Interpersonal skills and ability to build relationships with customers
- Proven ability in Customer Satisfaction and Customer Service
- Experience in Customer Support and handling customer inquiries
- Customer Service Management skills are advantageous
- Excellent verbal and written communication skills
- Ability to work efficiently in a fast-paced environment in Bengaluru
- High school diploma or equivalent; further education is a plus