Assistant Manager Workplace Delivery

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Assistant Workspace Delivery Manager

Work Dynamics

OVERALL ROLE

The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.

Sound like you? To apply you need to be:

Ideal Experience

Bachelor's degree/ Degree in Hotel Management, business or other related field;

Experience of 6 + years in Soft services/facilities/hotel housekeeping

Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements

Proficient in MS Office suite

Excellent communication verbal and written.

Previous experience of leading teams

MAJOR RESPONSIBILITIES

Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness

Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff

Maintains clear, efficient communication and coordination with engineering and front of the house teams

Schedules the cleaning of the carpets, upholstery, along with the deep cleaning projects and window cleaning necessary

Schedules periodic major cleaning projects

Inventories cleaning supplies and ordering to ensure adequate supplies

Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action

Ensures proper key control procedures are utilized by the staff

Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance

Submit requests for repair and periodic maintenance of cleaning equipment's

Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.