Admin Operation Manager
18 hours ago
Company Description
ALLEN Career Institute has been a leader in competitive exam preparation for 36 years, setting benchmarks in quality education blended with values and ethics. Renowned for its excellent results in exams like IIT JEE (Adv.), NEET-UG, SAT, and Olympiads, ALLEN has achieved national recognition, including producing 18 All India Rank-1 achievers. With a presence in 64 cities across India, ALLEN offers a variety of learning options including classroom courses, distance learning, and online programs, ensuring comprehensive support tailored to students' academic needs. Its consistent success is a reflection of dedicated teaching methods and a mission to deliver unparalleled outcomes.
Role Overview
The Admin Operation Manager will be responsible for ensuring smooth day-to-day operations of the branch while driving business growth. This role involves managing administrative functions, supervising counsellors, overseeing Business Development (BD) activities, and implementing strategies to achieve branch sales targets. The ideal candidate will bring strong operational expertise along with a strategic approach to improve efficiency and deliver high customer service standards.
Key Responsibilities
• Oversee and streamline daily branch operations to ensure smooth functioning.
• Manage, lead, and guide a team of Counsellors and BD Executives, ensuring alignment with branch goals.
• Drive branch sales, execute sales strategies, and ensure achievement of monthly and quarterly targets.
• Coordinate across teams to maintain effective workflow and operational efficiency.
• Develop and implement operational strategies to improve overall institutional performance.
• Analyze processes, identify improvement areas, and optimize workflow efficiency.
• Monitor logistics, facilities, and administrative activities to support operational needs.
• Handle internal and external stakeholder communication with professionalism and high customer service standards.
• Resolve operational issues proactively to maintain seamless functioning.
• Prepare and review reports related to operations, sales, and team performance.
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