Customer Service Manager

1 week ago


Kerala, India House of Shipping Full time ₹ 9,00,000 - ₹ 12,00,000 per year

"House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently House of Shipping is looking to identify a high caliber Customer Service Manager Leading global container liner company

Responsibilities:

  • Candidate will be responsible for ensuring data and communication updates, close follow up and monitoring of vessel performance vs allocations.
  • Should co-ordinate effectively with all departments and to ensure proactively, customer delight at the highest levels.
  • Responsibilities include identifying sales lead and passing on the same to the Sales team.
  • Must be able to independently correspond and communicate with Principals and set process for effectively managing and overseeing Customer Service functions.

Background and experience:

  • Candidate should be Graduate/Postgraduate with 8-10 years experience in similar capacity in Liner Shipping specializing in different trades.
  • Should be able to lead a team and must possess good communication skills.


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