Customer Service Executive

2 days ago

Thrissur Kerala, India Unified Full time

**Job Title**: Customer Service Executive

**Company Name**: National Tourist Homes

**Location**: Thrissur, Kerala

**Job Type**: Full-time

National Tourist Homes, a leading hotel in Thrissur, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive (CSE).

**Responsibilities**:

- Assist guests with check-in, check-out, and reservations.
- Handle guest complaints and ensure timely resolution.
- Maintain a positive and professional attitude while providing excellent customer service.
- Collaborate with other departments to ensure guest satisfaction.

**Requirements**:

- Proven experience in customer service or a related role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Knowledge of hotel operations and reservation systems is a plus.

**Benefits**:

- Competitive salary and incentives
- Health insurance coverage
- Opportunities for career growth and development
- Employee discounts on hotel services

**About National Tourist Homes**:
National Tourist Homes is a premier hotel in Thrissur, offering comfortable accommodation and top-notch amenities to travelers. We pride ourselves on delivering personalized service and creating memorable stays for our guests.

Pay: ₹8,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Work Location: In person

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