AGM: Risk Management

About Paytm: 

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: 

Ops & Fraud Risk Management - Strategic Initiatives, Quality control/RCA & Projects. Risk Management - Ops & Fraud Risk is a versatile function that manages the Paytm super application products/services Viz. Digital Gold, Rent, Education fees, Ticket booking, Gift vouchers, Recharges & utilities, add money etc., and also the Merchant services - Offline QR, Soundbox, Point of sale and third party online payments.

Expectations/ Requirements:

Strong experience and expertise in Risk management - Fraud prevention, detection, and mitigation Lifecycle management of Customer / Merchant onboarding, monitoring, portfolio management, and regulatory/network compliance Been into Risk strategy roles and have in-depth understanding of project management, KPI/KRI/OKR management for the Risk operations function Management of quality metrics - internal control mechanisms across the Risk Ops function Creative and dedicated individual who will fit with our collaborative culture Cohesively work with a lot of people, across functions and teams, every day Coordinate with other departments for compatibility of all aspects of each project  Develop comprehensive project plans along with key stakeholders  Program manages initiatives that are driven centrally for Technology improvements Track Program/Project performance, specifically to analyze the successful completion of short- and long-term goals Engage with various Business & Technology Teams within Paytm to identify common bottlenecks, esp. on the Technology front Enable and encourage the use of common services to increase the speed of development and execution Smart thinking and clear communication  Use and continually develop leadership skills Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant

Exp:  Location: Noida (preferred), can be Gurgaon or Bangalore

Skills that will help you succeed in this role 

High level of drive, initiative, and self-motivation Ability to take internal and external stakeholders along  Understanding of Technology and User Experience  Love for simplifying  Growth Mindset Willingness to experiment and improve continuously

Qualifications and skills: Preferably at a large financial institution  First Line of Defense and/or 2nd LOD experience in risk management/internal audit/risk strategy, product management with a large financial institution Ability to drive change in a dynamic environment through relationship building, and a strong ability to read the room Demonstrated ability to quickly build trust and relationships, bridge communication gaps, resolve conflicts, and influence stakeholders at all levels (including executives) Demonstrated ability to take industry trends, innovative behaviors, data analytics, and automation to drive a proactive and anticipatory approach to all risk management and control design Ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion Strong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills Excellent project management skills and the ability to motivate teams and drive performance High energy and proven track record of accomplishments and results Strong interpersonal skills, with evidence of working in collaboration across large, complex organizations, including effective influencing skills, a proactive and 'no surprises' approach in communicating issues/requests Broad knowledge of applicable laws, rules, regulations, supervisory guidance, and expectations for financial institutions

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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