Desktop Support Engineer
1 week ago
Location: PCMC , Pune
Job Type: Full-Time
Experience: 1–3 years
Department: Technical / Support / Service
Job Description:
We are seeking a proactive Field Engineer with strong computer hardware skills to travel to client locations for installation, maintenance, and troubleshooting of PC-based automation systems. The role is field-oriented and involves on-site service in industrial environments.
Key Responsibilities:
- Travel to client sites to install, configure, and maintain computer hardware and industrial automation systems
- Diagnose and repair PC hardware, peripherals, and basic networking issues
- Support integration/testing of automation devices (e.g., Advantech, I/O modules, HMIs)
- Provide prompt and professional technical support to customers
- Maintain accurate records of service visits and actions taken
- Coordinate with the internal technical team for escalated issues
Required Qualifications:
- Diploma/Degree in Computer Engineering, Electronics, or related fields
- 1–3 years of experience in PC hardware repair or industrial computer servicing
- Knowledge of computer hardware, basic networking, Windows OS
- Experience with industrial equipment like Advantech, HP, IBM is a plus
- Ability to travel to client sites
- Good communication and customer interaction skills
Why Join Us:
· Opportunity to work with a growing company in the industrial automation space
· Gain hands-on exposure to cutting-edge hardware solutions
· Competitive salary, performance incentives, and career growth potential
· Supportive work environment with training and mentoring
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