Senior Business Analyst

2 weeks ago

Remote, India Zigsaw Full time US$ 60,000 - US$ 1,20,000 per year

Key Responsibilities

  • Will drive efficient operations within a line of business by analyzing product requirements and data to provide business insight.
  • Will be responsible for articulating key process flows to stakeholders, describing and manipulating data sets, sources, and structures, and gathering requirements and managing multiple inputs and priorities.
  • As a team member, you will align business needs with the systems we offer and develop requirement specifications based on the discussions with our customers.

Your collaboration

  • Serve as a subject-matter expert for the organisations clinical product, helping to sustain the current customer base.
  • Work with Product Management to document standard and edge-case user workflows, custom configurations and interfaces, and system functionality.
  • Work with engineering to document underlying algorithms in the organisation.
  • Write user stories and manage priorities with the engineering team.
  • Provide input into prioritization for multiple sprints.
  • Collaborate with Solutions Management and Product Management to define and execute product releases.
  • Help move interfaces under code control.
  • Assist in ideation for new functionality and interfaces as new customer requirements are identified.
  • Effectively communicate insights and recommendations to cross-functional team members and management.
  • Assist in developing user acceptance criteria and QA test plans.
  • Conduct data mapping and validation.
  • Create release notes and communicate with the internal users.

Requirements

  • 3-7 years working with healthcare informatics products.
  • Bachelor of Science degree preferably in a technical field (will consider other degrees depending on relevant experience), MBA or other advanced business degrees
  • Success with supporting software products in a 100+ customer base
  • Experience with understanding the cross-dependencies between hardware and software
  • Excellent communication skills (written and oral) with customers and internal colleagues under stressful situations with scheduling limitations and conflicts
  • The position requires technical aptitude, a passion for users, analytical ability and the capacity for synthesizing disparate information into actionable plans
  • Integration expertise using HL7, FHIR, EDI, and Flat Files

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