Senior Business Analyst
2 days ago
Role: Business Analyst – Digital Solutions (Atlassian)
Job type: Full Time Employment
Job Mode/ Location: WFH/ Remote
Job Description:
Serve as a liaison between engineering teams and business stakeholders for all Atlassian-related
tools. Define requirements, optimize workflows, and contribute to roadmap delivery.
Tools: Jira (JSM, Software), Confluence, Loom, Marketplace Apps (Script Runner, JMWE, JXL,
Structure), GitLab, REST APIs
Key Responsibilities:
Requirements Elicitation and Analysis: Work closely with business stakeholders across various
departments to understand their search needs, pain points, and desired outcomes. Elicit, analyse,
and document detailed business requirements.
Technical Translation: Translate business requirements into clear and concise technical specifications
for the engineering team, including user stories, acceptance criteria, and data flow diagrams.
Collaborate with engineers to ensure requirements are understood and implemented correctly.
Product Roadmap Contribution: Contribute to the product roadmap by identifying opportunities for
improvement and innovation based on user feedback, market trends, and business goals.
User Acceptance Testing (UAT): Develop and execute UAT plans to validate that implemented
features meet the defined business requirements and provide a positive user experience.
Communication: Communicate effectively with both technical and non-technical audiences. Prepare
and deliver presentations, reports, and other communication materials related to the platform's
features, updates, and benefits. Maintain clear and consistent communication with stakeholders
throughout the product development lifecycle.
Data Analysis: Analyse platform usage data to identify areas for improvement and measure the
effectiveness of new features.
Stakeholder Engagement: Identify and engage key stakeholders across departments affected by
technology implementations.
Change Impact Assessment: Analyse the potential impact of new technologies on existing
workflows, processes, and job roles.
Communication and Training: Develop and deliver communication plans and training programs to
prepare employees for technology adoption.Resistance Management: Address concerns and resistance to change, fostering a positive attitude
towards new technologies.
Adoption and User Engagement: Drive user adoption of technology solutions through effective
change management strategies and ongoing support.
Business Analysis:
Needs Analysis: Understand business needs and challenges that can be addressed with technology
solutions.
Requirements Gathering: Elicit and document detailed requirements for technology systems,
collaborating with technical teams and business stakeholders.
Process Optimization: Analyse existing business processes and identify opportunities for
improvement through technology.
Data Analysis: Analyse data related to technology implementation, including user feedback,
performance metrics, and business outcomes.
Solution Evaluation: Assess the effectiveness of technology solutions in meeting business objectives
and identify areas for improvement.
Qualifications:
5–7 years of experience as a Business Analyst in agile and DevOps environments.
Strong understanding of Jira and Confluence use cases and configurations.
Experience documenting workflows, user permissions, data integration points, and APIs.
Excellent analytical, facilitation, and communication skills.
Familiarity with Agile delivery processes and related tooling ecosystems.
Ability to bridge business needs with technical constraints to influence successful implementations.
Job Types: Full-time, Permanent
Pay: ₹2,500, ₹3,000,000.00 per year
Benefits:
- Health insurance
- Internet reimbursement
- Provident Fund
- Work from home
Work Location: Remote
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