Senior Business Analyst

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob.Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote - IndiaRole Description: As a Senior Pricing Analyst - Merchant Pricing, you'll be responsible for ensuring we competitively price specific products to different customer segments. You will conduct detailed data study and competitive research to learn the ideal target price for the different services of the business. You will work cross functionally to ensure the entire ShipBob team can easily explain how our pricing works and why it is advantageous to our merchants. You will work directly with senior managers responding to complex pricing questions that require detailed data. This role reports to Senior Manager, Strategic Pricing. What you'll do: Conduct study to support pricing initiatives, adding rigor to existing methodologies and developing key metrics and data to support pricing strategy and tactics. Create predictive tools to understand the margin profile of a customer before they start working with ShipBob. Perform competitor research on similar products and services in specific geographies and identify opportunities for pricing improvements. Review historical data to identify trends and insights that focus on ways to improve performance by creating actionable reports and techniques to avoid pitfalls. Respond to requests for pricing reviews from internal and external stakeholders and deliver clear, accurate and timely explanations. Document processes and be resourceful to collate data and information from multiple sources within the organization. Perform/handle ad hoc research and data requests. Additional duties and responsibilities as necessary. What you'll bring to the table:Bachelor of Science in Computer Science, Engineering, Statistics, or Similar required.Minimum 4 years of solid professional experience in core data analytics.Expert in Excel and SQL.Ability to think critically about business barriers while simultaneously absorbing new knowledge and information.Experience in ambiguous work environments with tight deadlines.Creative problem solver, ability to handle multiple projects, and solid work ethic.Have a passion for results and love getting into the details. Able to thrive in a dynamic startup environment and can navigate the ambiguities that come with it.Expert communicator: you can have complex conversations orally and in writing with key stakeholderPerks & Benefits: Medical, Term & Accidental Insurance All Purpose Leave (casual & sick time): 12 days Earned Leave: 15 days Public Holiday: 12 days Generous Maternity & Paternity Leave Quarterly Wellness Day Work From Home Allowance See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)  We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page ).About Us:  ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.