Customer Service Associate

4 days ago


Siliguri, West Bengal, India The Max Properties Full time ₹ 10,000 - ₹ 1,50,000 per year

We are hiring 10 Service Associates to join our team at PVR INOX. If you are energetic, customer-friendly, and passionate about delivering great guest experiences, this role is for you

Key Responsibilities

  • Welcome and assist guests at Box Office, Concessions, and Audi floors.
  • Handle ticketing, food & beverage sales, and cash transactions accurately.
  • Ensure smooth guest entry, seating, and overall cinema experience.
  • Maintain cleanliness, safety, and hygiene standards as per SOPs.
  • Address guest queries and resolve service concerns promptly.
  • Support execution of promotions, events, and special screenings.

Requirements

  • Minimum qualification: Diploma in Hospitality Management or a related field.
  • Good communication and interpersonal skills.
  • Positive attitude, team player, and customer-oriented approach.
  • Flexibility to work in shifts, weekends, and holidays.
  • Experience in hospitality, or customer service is an advantage.

Job Types: Full-time, Permanent

Pay: ₹10, ₹15,000.00 per month

Application Question(s):

  • Do you have any experience in hospitality sector?
  • How many years of experience do you have in hospitality sector?

Education:

  • Diploma (Preferred)

Language:

  • English (Required)
  • Hindi (Required)

Location:

  • Siliguri, West Bengal (Preferred)

Work Location: In person

Speak with the employer



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