Talent Systems Delivery Lead

3 days ago

Delhi, Delhi, India Weekday AI Full time ₹ 20,00,000 - ₹ 25,00,000 per year

This role is for one of the Weekday's clients

Min Experience: 11 years

Location: NCR

JobType: full-time

We are seeking a Talent Systems Delivery Lead to oversee the delivery and optimization of core HR technology solutions. The role involves managing end-to-end service delivery, vendor performance, and system integrations while ensuring operational excellence and a seamless employee experience.

Requirements

Key Responsibilities:

  • Lead and manage the delivery of HR systems, ensuring smooth operation and continuous improvement.
  • Oversee third-party service providers and vendors, ensuring performance and service-level compliance.
  • Manage escalation procedures, incident resolution, and service delivery governance.
  • Coordinate and execute system audits and test cycles to maintain data accuracy and system efficiency.
  • Collaborate with cross-functional teams to support system integrations and related process workflows.
  • Utilize JIRA and agile methodologies for effective project tracking and delivery.
  • Mentor and guide junior team members to build capability within the function.

Required Skills & Experience:

  • In-depth knowledge and hands-on experience with core HR systems — ideally a mix of Cornerstone, Workday, and Gloat.
  • Proven track record in service delivery management and vendor performance oversight.
  • Strong understanding of integration designs and associated HR system processes.
  • Experience working in agile environments with tools like JIRA.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to manage system audits, testing, and continuous improvement cycles effectively.

Preferred Skills:

  • Experience with Cornerstone OnDemand (CSOD) and Learning Management Systems (LMS).
  • Prior exposure to global HR operations or enterprise-scale implementations.

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