Member(Service Delivery)

15 hours ago


Delhi, Delhi, India Millennium Automation Systems Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description

  • Managed PAN India service delivery for Government/PSUs/Defense clients, adherence to SLAs and on-time execution of services..
  • Coordinate with Field Engineers to ensure smooth and consistent service delivery and resolve issues proactively.
  • Ensured timely billing and payment collections, supporting healthy cash flow management.
  • Improved customer satisfaction through data analysis and consistent delivery that met or exceeded client expectations.
  • Managed end-to-end service delivery operations, including vendor and logistics management, ensuring seamless operations.

Requirement

  • BE/ B.Tech /MCA/BCA/B.SC/Diploma in IT Hardware/Networking
  • Minimum 5 Years experience in Government clients Management
  • Good Communication Skills (Verbal and Written communication)
  • Excellent command on Ms. Excel
  • Should have working experience on Service desk/Ticketing tools.

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