Client Servicing

2 days ago

Lucknow, Uttar Pradesh, India Vansh Events & Advertisers | Experiential Marketing | Brand Activations | Integrated Campaign Full time

Company Description

Vansh Events & Advertisers specializes in crafting extraordinary events of every scale, combining creativity, technical expertise, and meticulous attention to detail. With a passion for excellence, the team delivers unique, interactive, and inspiring event experiences. The company provides end-to-end event and marketing solutions for parties, corporate functions, product launches, and more, ensuring each event reflects the client's vision and personality. Based on innovative ideas and outstanding execution, Vansh Events aims to bring your dreams to life on a world-class stage. Its in-house setups and commitment to customer satisfaction make it a standout in experiential marketing and integrated campaigns.

Role Description

This is a full-time, on-site role for a Client Servicing professional, located in Lucknow. The individual will be responsible for building and maintaining strong relationships with clients, understanding client needs, and ensuring customer satisfaction. Daily tasks include managing communications, coordinating with internal teams, addressing client inquiries or concerns, and ensuring smooth execution of events and campaigns. The role also involves assisting in financial discussions and providing exceptional customer service.

Qualifications

  • Client Services and Customer Service skills to build and manage client relationships effectively
  • Strong Communication skills to ensure clear and efficient interaction with clients and internal teams
  • Customer Satisfaction-focused mindset, with the ability to handle client concerns and provide solutions
  • Basic Finance understanding to assist in budgeting and financial discussions related to events
  • Ability to multi-task, work collaboratively, and pay close attention to detail
  • Experience in the event or marketing industry is a plus
  • Relevant educational qualifications in Business, Marketing, or a related field are preferred

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