Service Desk Specialist
6 days ago
Job Title: Service Desk Engineer-L2
Location: Lucknow, Uttar Pradesh
Experience: 4-8 years
Shift: 24x7 Rotational
About the Role:
We are looking for a proactive and technically skilled Service Desk Engineer (L2) to join our IT Services team. The ideal candidate will handle escalated technical issues, provide advanced troubleshooting support, and ensure uninterrupted IT service delivery to our clients.
Key Responsibilities:
• Manage and resolve L2 escalations from the L1 support team within defined SLAs.
• Troubleshoot and resolve issues related to operating systems, hardware, network connectivity, VPN, email (O365), and enterprise applications.
• Perform user account and access management through Active Directory and other tools.
• Maintain accurate documentation and contribute to the internal knowledge base.
• Collaborate with infrastructure, network, and application teams for issue resolution.
• Ensure adherence to ITIL processes and service quality standards.
Required Skills & Qualifications:
• Strong understanding of Windows OS, Active Directory, O365 administration, and remote desktop tools.
• Working knowledge of networking fundamentals and ITSM tools (e.g., ServiceNow, Remedy).
• Excellent troubleshooting, communication, and customer-handling skills.
• Ability to work effectively in a 24x7 rotational environment.
-
Front Desk Manager
4 days ago
Lucknow, Uttar Pradesh, India Dhwaj Enterprises Full timeLead our front desk operations and create exceptional customer experiences. Manage daily administrative tasks using Muzigal's standardized systems to deliver exceptional service outcomes in our state-of-the-art academies.Annual bonus
-
Front Desk Receptionist
2 weeks ago
Lucknow, Uttar Pradesh, India Vedam world school Full time ₹ 3,00,000 - ₹ 4,50,000 per yearPosition: Front Desk ExecutiveDepartment: AdministrationReporting To: Front Office Incharge / Admin Manager / Principal1. Role OverviewThe Front Desk Executive will be the first point of contact for parents, visitors, and stakeholders. The role requires excellent communication skills, a pleasant demeanour, and the ability to manage front-office operations...
-
Presales Specialist
4 days ago
Lucknow, Uttar Pradesh, India Aurum Analytica Full timeCompany DescriptionAurum Analytica Pvt Ltd, part of Aurum PropTech, specializes in real estate-focused data analytics. With a vision to transform the real estate sector, the company develops PropTech solutions that enhance sales and marketing strategies across the project lifecycle. Offering insightful, automated, and analytical solutions equipped with key...
-
Institutional Sales Specialist
19 hours ago
Lucknow, Uttar Pradesh, India AhaTherapy Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Institutional Sales Specialist, located in Lucknow. The Institutional Sales Specialist will be responsible for establishing and maintaining relationships with institutional clients, identifying sales opportunities, implementing sales strategies, and...
-
Maintenance Specialist
15 hours ago
Lucknow, Uttar Pradesh, India Sahu Landmark Full timeCompany OverviewSahu Landmark Private Limited, a branch of Kalpana construction company, specializes in residential houses and plots. Based in Lucknow, the company operates from its headquarters in Shubham Cinema Building, Quinton Road, Lalbagh. With a team of employees, Sahu Landmark Private Limited is a key player in the construction industry. Job...
-
Meta Ads Specialist
1 week ago
Lucknow, Uttar Pradesh, India e-Patang The Marketing Company Full timeCompany DescriptionePatang is a full-stack advertising and performance marketing agency established in 2019, headquartered in Lucknow. With a strong team of 50+ experts, we deliver scalable digital growth for over 500 brands across India and internationally. Our services span social media management, Meta and Google ads, branding, influencer marketing, SEO,...
-
Last Mile Delivery Specialist
2 weeks ago
Lucknow, Uttar Pradesh, India Kulsys Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per yearJob Title: Last Mile Delivery Specialist – E-PharmacyAbout Us:We are a fast-growing B2C E-Pharmacy for Ayurvedic & Homeopathic wellness products, focused on fast, reliable and customer-centric delivery across India.Role Overview:We are looking for an experienced Last Mile Specialist to manage and optimize courier operations, improve delivery TAT, reduce...
-
Quality Management Specialist
6 days ago
Lucknow, Uttar Pradesh, India Q-Line Biotech Limited (Formerly known as Q-Line Biotech Private Limited) Full timeCompany DescriptionQ-Line Biotech Limited, a part of the renowned Q-Line Group, is an Indian-origin organization established in 2008 and a key player in the Diagnostic and Medical Industry. Committed to innovation and operational excellence, the company offers over 200 high-quality diagnostic products with competitive pricing, supported by ISO 13485 & 9001...
-
Social Media Marketing Specialist
1 week ago
Lucknow, Uttar Pradesh, India Vicdigit Technologies Pvt Ltd Full timeCompany DescriptionWe are VICDIGIT Technologies, an IT company specializing in providing innovative technological solutions with a touch of creativity. Located in Lucknow, we offer a range of services including software development, app development, web development, SEO, web design, social media management, PPC, email marketing, web hosting, and content...
-
Sales And Marketing Specialist
4 days ago
Lucknow, Uttar Pradesh, India Acer Full timeCompany DescriptionAcer, founded in 1976, is one of the world's top ICT companies with a presence in over 160 countries. With a focus on merging hardware, software, and services, Acer is dedicated to creating ecosystems that inspire innovation and open new opportunities for individuals and businesses. Supported by a team of 7,500 employees, the company...