UK Shift Customer Support Executive Banking Voice Process B'lore Hyd

2 days ago


Bengaluru Hyderabad Pune, India White Horse Manpower Consultancy Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Handle inbound outbound calls from UK banking customers

Resolve queries related to banking products, services, accounts, transactions

Ensure first-call resolution maintain service quality stds

Document customer interactions in CRM tools with accuracy

Required Candidate profile

Meet exceed SLA, AHT, customer satisfaction targets

Adhere to compliance and process guidelines in line with banking regulations

Customer problem-solving ability.

Willingness to work in UK time zones

Perks and benefits

Perks and Benefits



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