
UK Shift Customer Support Executive Banking Voice Process B'lore Hyd
2 days ago
Handle inbound outbound calls from UK banking customers
Resolve queries related to banking products, services, accounts, transactions
Ensure first-call resolution maintain service quality stds
Document customer interactions in CRM tools with accuracy
Required Candidate profile
Meet exceed SLA, AHT, customer satisfaction targets
Adhere to compliance and process guidelines in line with banking regulations
Customer problem-solving ability.
Willingness to work in UK time zones
Perks and benefits
Perks and Benefits
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