Customer Relationship Management Manager

3 days ago

Bhubaneshwar, Odisha, India Mohana Realty Full time ₹ 8,00,000 - ₹ 12,00,000 per year

The Customer Relationship Manager will be responsible for building and maintaining strong, long-term relationships with clients to ensure high levels of satisfaction, loyalty, and business growth. Success in this role looks like consistently enhancing client experiences, resolving issues proactively, and turning relationships into long-term partnerships. This role is central to the organization's vision of delivering exceptional value to customers while supporting sales, marketing, and service teams with client insights.

Key Responsibilities:

  • Client Relationship Management
    : Build, nurture, and maintain long-term relationships with clients to ensure trust, satisfaction, and repeat business.
  • Onboarding & Engagement
    : Guide clients through onboarding processes, ensuring a seamless transition and strong initial experience.
  • Communication & Support
    : Serve as the primary point of contact for clients, addressing inquiries, concerns, and feedback in a timely manner.
  • Retention & Growth
    : Monitor client accounts, identify opportunities for upselling or cross-selling, and develop strategies to reduce churn.
  • Problem-Solving
    : Resolve conflicts, escalations, or issues effectively, ensuring client concerns are addressed with professionalism.
  • Feedback & Insights
    : Collect and analyze customer feedback to share insights with internal teams for product/service improvements.
  • Collaboration
    : Work closely with sales, marketing, and operations teams to align on client expectations and deliver outstanding service.
  • Performance Monitoring
    : Track and report key metrics such as customer satisfaction, engagement, and retention rates.

  • Relationship Manager

    3 days ago

    Bhubaneshwar, Odisha, India Talan Enterprises Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    The Relationship Manager is responsible for building and maintaining long-term relationships with clients, ensuring a high level of customer satisfaction.Locations are Bhubaneswar, Cuttack, Mangalore, Mysore and Vizag.

  • Relationship Manager

    7 days ago

    Bhubaneshwar, Odisha, India Motilal Oswal Financial Services (MOFSL) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Sales Strategy: Develop and implement sales strategies and action plans to drive business for Demat Account, MF,SIP & PMS(Portfolio Management System).Lead Generation: Collaborate with the sales team to generate leads for equity products.Customer Relationship Management: Work closely with the bank employee to generate leads.Sales Performance...

  • customer relationship manager real estate

    3 days ago

    Bhubaneshwar, Odisha, India My Nest Assets Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMy Nest Assets is a trusted and leading Real Estate Developer in and around Bhubaneswar. Founded by dynamic youths in the real estate domain, the company prides itself on delivering remarkable homes with a traceable footprint. Our team of industry professionals, clients, channel partners, and stakeholders have enabled us to expand into...

  • Client Relationship Manager

    7 days ago

    Bhubaneshwar, Odisha, India REMAX ODISHA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionREMAX ODISHA is a prominent and world largest real estate network company located in Balasore and Bhubaneswar Odisha, India. With a dedicated team and prime location at esplanade, we offer comprehensive real estate services to meet various client needs. As a company, we focus on fostering strong client relationships and delivering...

  • Relationship Manager

    3 days ago

    Bhubaneshwar, Odisha, India Remax Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Develop strategic partnerships* Maximize revenue through real estate sales* Manage client relationships* Collaborate with cross-functional teams* Meet business objectives* Develop franchisee relationship and generate revenueAnnual bonus

  • Relationship Manager

    7 days ago

    Bhubaneshwar, Odisha, India ti Steps Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Client Relationship Management: - Develop and nurture relationships with clients, which may include property buyers, sellers, investors, and tenants. - Regularly communicate with clients to understand their real estate needs and goals. 2. Client Consultation: - Conduct in-depth discussions with clients to identify their preferences, requirements, and budget...

  • Customer Relationship Manager

    3 days ago

    Bhubaneshwar, Odisha, India Sai Biocare Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Interacting with clients before proposal/quotation preparation if required.Issuance of relevant forms & formats to respective dept/team.Attending client calls (Coordinate with the clients till project execution)Resolving customer complaints quickly and efficiently.Follow up calls to clients for payments/AMC renewal.Coordinate with clients for the document...

  • Relationship Manager

    7 days ago

    Bhubaneshwar, Odisha, India Aum Enterprises Full time ₹ 17,000 - ₹ 28,00,000 per year

    About Aum EnterprisesAt Aum Enterprises, we believe everyone deserves access to simple, secure, and affordable insurance. As a trusted re-seller, we partner with leading insurance providers to bring a wide range of plans tailored to fit every customer's life, needs, and budget.From health and life to vehicle and travel insurance, our mission is to guide...

  • Customer Relationship Officer

    2 days ago

    Bhubaneshwar, Odisha, India Redcube Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Convert leads into sales through effective telesales techniques* Manage customer relationships with CRM software* Meet revenue targets through strategic negotiation* Provide reports on sales performance, leads, & interactionsEmployee state insuranceAccidental insuranceSales incentivesPerformance bonusGratuityProvident fundJob/soft skill...

  • Franchisee Relationship Manager

    2 weeks ago

    Bhubaneshwar, Odisha, India Remax Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Develop & manage franchisee relationships* Drive business expansion & tie-ups* Lead franchisee acquisition & development* Increase franchise sales through strategic planning*Develop Business Associates of REMAX and Manage