Technical Support Specialist

1 week ago

Bengaluru, Karnataka, India Entrar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: ERP Support Specialist

Job Summary:

Our company is seeking an experienced ERP Support Specialist to provide technical support and troubleshooting assistance to users of our ERP software. The ideal candidate will possess strong problem-solving skills and have experience in ERP systems, including implementation, configuration, and administration.

Responsibilities:

  • Provide technical support for the company's ERP system, including troubleshooting and resolving technical issues reported by end-users.
  • Communicate with end-users via phone, email, or in-person to gather information on the reported issue and provide timely and effective solutions.
  • Collaborate with the IT team to troubleshoot and resolve issues related to the ERP system, including network connectivity, database connectivity, and other technical issues.
  • Assist in the implementation of the ERP system, including configuration and testing, and provide post-implementation support.
  • Create and maintain documentation of technical procedures, system configurations, and user guides.
  • Conduct user training sessions to educate users on system features and functionality.
  • Monitor the performance of the ERP system and make recommendations for improvements or upgrades as needed.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology or related field.
  • 2+ years of experience in supporting and troubleshooting ERP systems.
  • In-depth understanding of ERP system functionality, including finance, lead, admission and inventory modules.
  • Strong problem-solving skills and ability to troubleshoot technical issues quickly and effectively.
  • Excellent communication skills and ability to work collaboratively with end-users and IT teams.
  • Ability to manage multiple tasks and projects simultaneously while adhering to deadlines.
  • Experience with ERP implementation, configuration, and administration.
  • Knowledge of ITIL (IT Infrastructure Library) framework is a plus.

  • Technical Support Specialist

    1 week ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers.

  • Technical Support Specialist

    20 hours ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 80,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to our clients.

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeMachinist Full time ₹ 20,00,000 - ₹ 25,00,000

    **Technical Support Specialist**We are seeking a skilled professional to fill the role of Technical Support Specialist.**Key Responsibilities**Troubleshoot and resolve complex technical issues with Haas machines to ensure they operate efficiently and effectively.Provide field service and maintenance & repair skills to customers, ensuring minimal downtime and...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Technical Support Specialist"> As a technical support specialist, you will be responsible for delivering high-quality service to clients globally via phone, email, or chat. Your primary goal will be to ensure exceptional customer satisfaction and professionalism in every interaction.Key Responsibilities:",

  • Technical Support Specialist

    3 days ago

    Bengaluru, Karnataka, India PrimeX Meta Full time

    Company Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...

  • Technical Support Specialist

    1 day ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting for HCL Commerce applications.Responsibilities:Provide technical support and troubleshooting for HCL Commerce applications.Perform log analysis,...

  • Technical Support Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeTechnology Full time ₹ 9,00,000 - ₹ 12,00,000

    **Technical Support Specialist**: We are seeking a highly skilled and motivated Technical Support Specialist to join our team.This role involves providing exceptional customer support by troubleshooting technical issues, collaborating with internal teams, and escalating complex problems. As a Technical Support Specialist, you will be the primary point of...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeProblemSolver Full time ₹ 43,20,000 - ₹ 86,40,000

    Job Title:Technical Support SpecialistWe are seeking a proactive and customer-focused Technical Support Specialist to serve as the first point of contact for employees' IT inquiries.Key Responsibilities:Provide timely resolution for incoming incidents and service requests via phone, email, and chat.Accurately log, categorize, prioritize, and track all...

  • Technical Support Specialist

    16 hours ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 16,00,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a key member, you will provide top-notch technical support to our clients via voice, chat, and email.Key Responsibilities:Provide first-level technical support via voice, chat, and email platforms.Troubleshoot and resolve issues related to...

  • Technical Support Specialist

    12 hours ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Technical Support SpecialistWe are seeking a skilled professional to provide exceptional technical support and be the first point of contact for our customers. This role requires strong knowledge of computer systems, mobile devices, and other tech products.Responsibilities:Provide technical support to customers via phone, email, and chat.Diagnose...