Support Specialist
19 hours ago
Company Description
Organo Mart specializes in offering various organic products and fresh home-baked dishes essential for daily life. Our products are 100% organic and free from preservatives. Fully compliant with regulatory standards, we are certified under the FSSAI with license number
Role Description
This is a full-time on-site role located in Bengaluru for a Support Specialist. The Support Specialist will be responsible for providing technical support, assisting with customer queries, troubleshooting issues, and communicating effectively with clients. Day-to-day tasks will include analyzing problems, offering solutions, and ensuring customer satisfaction by resolving issues promptly.
Qualifications
- Strong Technical Support and Troubleshooting skills
- Excellent Customer Support and Communication skills
- Analytical Skills to evaluate and address technical issues
- Ability to work independently and collaboratively in a team
- Experience in the organic products or food industry is a plus
- Bachelor's degree in Information Technology, Computer Science, or related field
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