Support Specialist

19 hours ago


Bengaluru, Karnataka, India Organo Mart Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Organo Mart specializes in offering various organic products and fresh home-baked dishes essential for daily life. Our products are 100% organic and free from preservatives. Fully compliant with regulatory standards, we are certified under the FSSAI with license number

Role Description

This is a full-time on-site role located in Bengaluru for a Support Specialist. The Support Specialist will be responsible for providing technical support, assisting with customer queries, troubleshooting issues, and communicating effectively with clients. Day-to-day tasks will include analyzing problems, offering solutions, and ensuring customer satisfaction by resolving issues promptly.

Qualifications

  • Strong Technical Support and Troubleshooting skills
  • Excellent Customer Support and Communication skills
  • Analytical Skills to evaluate and address technical issues
  • Ability to work independently and collaboratively in a team
  • Experience in the organic products or food industry is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field


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