Customer Support Specialist
3 days ago
Role Description
This is a full-time, on-site role for a Customer Support Specialist located in Bengaluru. The Customer Support Specialist will handle customer inquiries, provide technical support, ensure customer satisfaction, and address concerns effectively. The role involves assisting clients, analyzing customer issues, and maintaining positive interactions while adhering to company policies and standards.
Qualifications
- Proficiency in Customer Support and ensuring Customer Satisfaction
- Strong Interpersonal Skills and ability to build positive client relationships
- Experience in providing Technical Support and troubleshooting solutions
- Analytical Skills to identify and resolve customer issues effectively
- Strong written and verbal communication skills
- Ability to work collaboratively in a team environment
- Prior experience in a customer-facing role is a plus
- Bachelor's degree in any relevant field is preferred
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