Call Center Representative
7 days ago
- Manage and resolve escalated customer issues in a timely and professional manner.
- Collaborate with other support team members to gather information and insights to address customer concerns.
- Act as a point of contact for complex customer queries and provide solutions that meet their needs.
- Identify trends in escalated issues and collaborate with the team to implement proactive solutions.
- Maintain accurate records of customer interactions and escalations in the CRM system.
Requirements :
- Role involves handling incoming calls and making outbound calls as per the requirement.
- Flexibility to work in night shifts with rotational day offs is required; this position is office-based only
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and a proactive approach to addressing customer concerns
Whatsapp CV
Job Types: Full-time, Permanent
Pay: ₹20, ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
-
Call Center Agent
2 weeks ago
Mumbai, Maharashtra, India Pulse Global Info Services LLP Full timeCompany DescriptionAt Pulse Global Info Services LLP, we are at the forefront of conversational AI, delivering cutting-edge AI chatbot, Predictive Dialer, AI voice agents, and AI Business solutions. Our innovative technology transforms how brands communicate, engage, and serve their customers. We strive to enhance customer experiences through advanced...
-
Call Center Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India Secure IQ Services Full time ₹ 4,20,000 - ₹ 4,80,000 per yearCall Center Customer Service Representative (Australian Time Zone)Location: Jogani Industrial Estate, Sion Chunabhatti, Mumbai, MaharashtraCompany: Secure IQ ServicesCompensation: ₹35,000 – ₹40,000 per monthWork Hours: Aligned with the Australian time zoneJob Type: Full-timeAbout the RoleWe're seeking a dedicated Customer Service...
-
Call Center Executive_Fresher_Mumbai
3 days ago
Mumbai, Maharashtra, India SOTC Travel Full timeApprentice Trainee- Call Center Job Description Role OverviewThis Trainee - Call Center role will span across line functions. In this role, Trainees would require creating revenue by maximizing query conversations, while being compliant to set organizational standards. Purpose of Role1. Convert Enquiry to Bookings2. Ensuring high levels of customer...
-
Call Center Apprentice
7 days ago
Mumbai, Maharashtra, India SOTC Travel Full time ₹ 2,00,000 - ₹ 4,00,000 per yearApprentice Trainee- Call Center Job Description Role OverviewThis Trainee - Call Center role will span across line functions. In this role, Trainees would require creating revenue by maximizing query conversations, while being compliant to set organizational standards. Purpose of Role1. Convert Enquiry to Bookings2. Ensuring high levels of customer...
-
Call Center Representative
1 day ago
Mumbai, Maharashtra, India Randstad Full timeRole & responsibilitiesKey Responsibilities:Handle inbound and outbound calls professionally.Provide accurate information regarding clinic services and procedures.Schedule and confirm client appointments.Maintain client data and call records systematically.Coordinate with internal teams to ensure seamless service delivery.Achieve individual and team...
-
Call Center Representative
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra DCAI Full timeWe’re Hiring: Remote Customer Service Executive (India-Based | U.S. Dental Practice)Location: Remote – Work from Home (India)Schedule: Monday to Friday | 8:00 AM – 5:00 PM CST (Evening Shift – India Time), Saturdays as neededSalary: Approx. ₹40,000/monthCompany: U.S.-Based Dental OrganizationAbout the Role:We are looking for a professional,...
-
Hospital Call Center Manager
2 weeks ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a top-tier, multi-specialty tertiary care hospital in Mumbai with 345 beds. Known for its state-of-the-art infrastructure and a commitment to Respect for Life, it offers advanced diagnostic services and prioritizes excellence in medical care. With a legacy dating back to 1918, the...
-
Call Center Executive
5 days ago
Mumbai, Maharashtra, India MOC Cancer Care & Research Centre Full timeJob Title: Call Center ExecutiveExperience: 2-3 YearsLocation: AndheriJob Summary:We are looking for a dedicated and compassionate Call Center Executive to join our team at a leading Cancer Day Care Hospital. The ideal candidate should have excellent communication skills in Hindi, English, and Gujarati, with experience in handling patient inquiries,...
-
Call Center Executive
4 days ago
Mumbai, Maharashtra, India Wonderchef Home Appliances Pvt Ltd. Full timeAbout the company:Wonderchef is the leader in the kitchen appliances and cookware industry. It is a professionally driven organization backed by private equity investors. Chef Sanjeev Kapoor is the brand ambassador and the face of the company. Known for its innovation, quality and design, Wonderchef excels in aggressive digital marketing and an omni-channel...
-
Call Center Representative
5 days ago
Mumbai, Maharashtra, India Transworld Systems, Inc. Full time*Please Note:English language proficiency is required for this role.This is a full-time, work from office role.This requires a U.S. schedule - India Night shift Walk In Interviews:Monday to Friday4:00 PM to 7:00PM ISTAddress:Transworld Systems Inc.Vishwaroop IT Park,7th Floor,Vashi, Navi Mumbai – 400703TSI Recruitment :Kindly carry your Updated...