Call Center Agent

17 hours ago


Mumbai, Maharashtra, India Pulse Global Info Services LLP Full time

Company Description

At Pulse Global Info Services LLP, we are at the forefront of conversational AI, delivering cutting-edge AI chatbot, Predictive Dialer, AI voice agents, and AI Business solutions. Our innovative technology transforms how brands communicate, engage, and serve their customers. We strive to enhance customer experiences through advanced AI-driven solutions.

Role Description

This is a full-time role for a Call Center Agent. The Call Center Agent will handle outbound customer calls. Effective communication and interpersonal skills are essential for success in this role.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Interpersonal Skills and Customer Satisfaction abilities
  • Computer Literacy
  • Strong verbal and written communication skills
  • Ability to work independently and remotely
  • Previous experience in a call center or customer support role is a plus
  • High school diploma or equivalent education

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