Call Center Agent

1 day ago


Mumbai, Maharashtra, India MeduLance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

At MeduLance, we are on a mission to assist lives and elevate the standard of emergency healthcare across India. Our commitment is to ensure quick access to essential medical services, making healthcare universally accessible, equitable, and sustainable. We are revolutionizing emergency medical services with a fleet of over 10,000 ambulances operating in 600+ cities, assisting over 2.5 million lives. MeduLance incorporates 5G Smart technology in ambulances for real-time patient data relay, significantly improving treatment outcomes, and we are proud to have been operationally profitable for the last six years.

Role Description

This is a full-time on-site role for a Call Center Agent located in
Mumbai- Thane, Noida - Sector - 50 & Delhi -Okhla Phase - 1
. The Call Center Agent will handle incoming calls, provide timely assistance to emergency medical requests, accurately document patient details, and dispatch ambulances promptly. The agent will also be responsible for maintaining communication with emergency response teams, troubleshooting issues, and ensuring all calls are answered within a 30-second timeframe. This role requires excellent customer service skills, attention to detail, and the ability to work under pressure.

Qualifications

  • Strong verbal and written communication skills
  • Experience in customer service or call center operations
  • Ability to work in a fast-paced environment and handle stressful situations
  • Basic computer skills and knowledge of call center software
  • High level of empathy and professionalism
  • Fluency in multiple languages is a plus
  • High school diploma or equivalent education
  • Experience in the healthcare industry is advantageous

  • Call Center Agent

    2 weeks ago


    Mumbai, Maharashtra, India Pulse Global Info Services LLP Full time

    Company DescriptionAt Pulse Global Info Services LLP, we are at the forefront of conversational AI, delivering cutting-edge AI chatbot, Predictive Dialer, AI voice agents, and AI Business solutions. Our innovative technology transforms how brands communicate, engage, and serve their customers. We strive to enhance customer experiences through advanced...

  • Call Center Manager

    2 weeks ago


    Mumbai, Maharashtra, India Cloud Counselage Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES)Job Overview:Looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.They should have a practical mind to solve problems on the spot partnered with an ability to see the...


  • Mumbai, Maharashtra, India SOTC Travel Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Apprentice Trainee- Call Center Job Description Role OverviewThis Trainee - Call Center role will span across line functions. In this role, Trainees would require creating revenue by maximizing query conversations, while being compliant to set organizational standards. Purpose of Role1. Convert Enquiry to Bookings2. Ensuring high levels of customer...


  • Mumbai, Maharashtra, India SOTC Travel Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Apprentice Trainee- Call Center Job Description Role OverviewThis Trainee - Call Center role will span across line functions. In this role, Trainees would require creating revenue by maximizing query conversations, while being compliant to set organizational standards. Purpose of Role1. Convert Enquiry to Bookings2. Ensuring high levels of customer...

  • Call Center Executive

    2 weeks ago


    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-specialty tertiary care hospital that excels in various medical disciplines, from cardiac to neurosciences. Strategically located in Mumbai, Maharashtra, it adheres to international standards and is renowned for its cutting-edge medical technology and commitment to...


  • Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company OverviewSir H.N. Reliance Foundation Hospital & Research Centre is a top-tier, multi-specialty tertiary care hospital in Mumbai with 345 beds. Known for its state-of-the-art infrastructure and a commitment to Respect for Life, it offers advanced diagnostic services and prioritizes excellence in medical care. With a legacy dating back to 1918, the...


  • Mumbai, Maharashtra, India MOC Cancer Care & Research Centre Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Title: Call Center ExecutiveExperience: 2-3 YearsLocation: AndheriJob Summary:We are looking for a dedicated and compassionate Call Center Executive to join our team at a leading Cancer Day Care Hospital. The ideal candidate should have excellent communication skills in Hindi, English, and Gujarati, with experience in handling patient inquiries,...


  • Mumbai, Maharashtra, India Wonderchef Home Appliances Pvt Ltd. Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    About the company:Wonderchef is the leader in the kitchen appliances and cookware industry. It is a professionally driven organization backed by private equity investors. Chef Sanjeev Kapoor is the brand ambassador and the face of the company. Known for its innovation, quality and design, Wonderchef excels in aggressive digital marketing and an omni-channel...


  • Navi Mumbai, Maharashtra, India airpay payment services Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Title: Call Center – Payment Collection AgentDepartment: Customer Support / OperationsReports To: Call Center Supervisor / ManagerJob Type: Full-timeLocation: Vashi, Navi MumbaiJob Summary: The Payment Collection Agent will be responsible for contacting customers to remind and recover overdue payments while maintaining a professional and...

  • Call Agent

    1 day ago


    Navi Mumbai, Maharashtra, India UltramarX International Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    About the Role:We are looking for a confident and result-driven Telecaller to handle cold calling and generate new business opportunities. The candidate will be responsible for reaching out to potential customers, introducing our products/services, and building interest that leads to sales or qualified leads for the business development team.Key...