
Customer Success Executive
2 days ago
Customer Success Executive
Experience : 0-3 Years
Location : Rajkot (Apply only if your current location is Rajkot)
Job Summary:
- Act as the primary point of contact for our valued customers throughout their journey with factoHR.
- Ensuring a seamless and positive experience for new customer.
- Conduct regular check-ins with customers to understand their goals, address any concerns, and offer personalized solutions to help them achieve success.
- Monitor customer usage and identify potential roadblocks or areas for improvement to increase customer satisfaction and retention.
- Collaborate closely with the sales and product teams to relay customer feedback, advocate for enhancements, and contribute to product development.
- Handle customer escalations and issues promptly, ensuring proper resolution while maintaining a positive relationship.
- Develop customer success plans and KPIs tailored to individual clients, tracking progress and reporting on key metrics regularly.
- Cultivate strong customer advocacy by collecting testimonials, case studies, and referrals from satisfied clients.
Skills required:
- Excellent Written and Verbal Communication skills.
- Proactive, Dedicated and Committed towards tasks allocated.
- Customer-oriented and well versed in solving issues of clients
- Good pedagogic skill
- Adaptability & should be proactive
Qualification:
- Candidates qualifying Master of Business Administration (MBA) with Marketing or MCA or Any Graduate with relevant work experience.
Job Types: Full-time, Permanent
Pay: ₹12, ₹25,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
Language:
- English (Required)
Location:
- Rajkot, Gujarat (Required)
Work Location: In person
-
Customer Success Executive
4 days ago
Rajkot, Gujarat, India LOGISTIC INFOTECH PVT LTD Full time ₹ 6,00,000 - ₹ 8,00,000 per yearLocation:Rajkot Experience: 1+ YearsAt Logistic Infotech Pvt. Ltd., we are building powerful SaaS solutions that simplify business operations. Our flagship product,PayrollOnAir, is acloud-based HRMS & Payroll softwarethat helps companies manage salaries, attendance, leaves, compliance, and more all in one place.We are looking for aCustomer Success Executive...
-
Customer Success Associate
4 weeks ago
Rajkot, Gujarat, India SocialPilot Full timeSocialPilot is looking for a Customer Success Specialist to join our team You will build meaningful SaaS products in the Martech space that the customers love You will be part of a highly collaborative group of creative problem solvers with a passion for innovation In this role you will collaborate with cross-functional product teams including UX and UI...
-
Sales Executive
6 days ago
Rajkot, Gujarat, India Success Enablers Consultancy Full time ₹ 1,04,000 - ₹ 1,30,878 per yearWe are seeking a highly motivated and results-driven Sales Executive to join our dynamic team in the jewelry industry. The ideal candidate will be responsible for expanding our market presence, building strong client relationships, and driving sales growth through a combination of in-person engagements, networking events, and strategic product promotion....
-
Partner Success Executive
6 days ago
Rajkot, Gujarat, India RK IT Software Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 3,00,000 per yearRKIT Software Pvt. Ltd., being a well-known brand in Software development, has recently launched "Cloud Miracle Software". Apart from that, currently we are developing complete Cloud ERP Software which comprises of modules like HRMS, Accounting, CRM, Ticketing system and DMS(Dealer Management System).Job Role: Partner Success ExecutiveExperience: 0-2...
-
Client Success Associate
4 weeks ago
Rajkot, Gujarat, India Center for Creative Leadership Full timeWho We AreThe Center for Creative Leadership (CCL) is a top-ranked global provider of leadership development, training, and solutions servicing a global customer base. From team-builders and problem solvers to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you will have an opportunity to contribute...
-
Customer Support Executive
4 weeks ago
Rajkot, Gujarat, India Protouch Full timeCompany DescriptionProtouch provides simplified, handy, and fuss-free solutions to complex professional treatments. Protouch has launched India's first LED Hair Growth Therapy Comb along with ultra-concentrated Biotin & Collagen Hair Growth Drops. This duo offers a luxury hair treatment experience in the comfort of your own home. More information can be...
-
Customer Support Executive
4 weeks ago
Rajkot, Gujarat, India Protouch Full timeCompany DescriptionProtouch provides simplified, handy, and fuss-free solutions to complex professional treatments. Protouch has launched India's first LED Hair Growth Therapy Comb along with ultra-concentrated Biotin & Collagen Hair Growth Drops. This duo offers a luxury hair treatment experience in the comfort of your own home. More information can be...
-
Customer Support Executive
2 days ago
Rajkot, Gujarat, India MARWADI SHARES & FINANCE LTD Full time ₹ 1,92,000 per yearCustomer Service and Support ExecutiveMarwadi Shares and Finance Limited.Marwadi was established in 1992 at Rajkot, Gujarat. It is a well-diversified group into Financial Services, Education and Solar energy. Currently employing more than 2000 employees as a Group Marwadi Financial Services is the financial services arm of the Marwadi Group and is having 800...
-
Jewellery Showroom Retail Sales
6 days ago
Rajkot, Gujarat, India Success Enablers Consultancy Full time ₹ 1,50,000 - ₹ 2,50,000 per yearGreet and engage with customers in a professional, warm, and inviting manner.Provide exceptional, personalized customer service to build trust and long-lasting client relationships.Demonstrate in-depth product knowledge, including an understanding of precious metals , and the craftsmanship behind each piece.Actively listen to customers' needs and preferences...
-
Partner Success Executive
3 days ago
Rajkot, Gujarat, India Job Joy Consultanat Full time ₹ 35,00,000 per yearJob Description :-Qualification BBA / B.COM / MBA (Marketing) / BCA / B.E ( CE / IT ) / B.Tech (IT / CSE)Make outbound calls, explain product value, and onboard clients.Track leads, demos, and ensure smooth conversions.Collaborate with partners/teams to meet targets.Maintain CRM records and prepare reports.Support dealer onboarding, campaigns, and progress...