Customer Support Executive

3 days ago


Rajkot, Gujarat, India LOGISTIC INFOTECH PVT LTD Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We're Hiring |
B2B Sales & Support Executive

Location:
Rajkot

Experience:
1+ Year

Join our growing team at Logistic Infotech Pvt. Ltd., a leading IT company established in 2010, with 800+ successful projects delivered across the USA, UK, Germany, Australia, and more.

We're the creators of
PayrollOnAir
, a cloud-based
HRMS
& Payroll
software
that simplifies salary processing, attendance tracking, and HR management for modern businesses.


Key Responsibilities

  • Communicate
    effectively with
    clients
    via
    calls
    and emails to understand their requirements.
  • Conduct
    product demonstrations
    and explain features in a clear, confident manner.
  • Handle
    customer support
    and
    resolve client queries
    , issues, and doubts promptly.
  • Manage onboarding processes and ensure high levels of customer satisfaction.
  • Collect
    client feedback
    and
    coordinate
    with internal teams for continuous improvement.
  • Maintain detailed records of client interactions and follow-ups.


What We're Looking For

  • Excellent communication skills in
    English
    , Hindi, and Gujarati (
    mandatory
    ).
  • Minimum
    1 year of experience
    in Sales or Customer Success.
  • Strong presentation and relationship-building skills.
  • Good command over MS Office or Google Workspace tools.


Perks & Benefits

  • 5 Days Working
  • Mediclaim Insurance
  • Festival Leaves
  • Supportive & Growth-Oriented Work Culture


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