Customer Support Executive
3 days ago
We're Hiring |
B2B Sales & Support Executive
Location:
Rajkot
Experience:
1+ Year
Join our growing team at Logistic Infotech Pvt. Ltd., a leading IT company established in 2010, with 800+ successful projects delivered across the USA, UK, Germany, Australia, and more.
We're the creators of
PayrollOnAir
, a cloud-based
HRMS
& Payroll
software
that simplifies salary processing, attendance tracking, and HR management for modern businesses.
Key Responsibilities
- Communicate
effectively with
clients
via
calls
and emails to understand their requirements. - Conduct
product demonstrations
and explain features in a clear, confident manner. - Handle
customer support
and
resolve client queries
, issues, and doubts promptly. - Manage onboarding processes and ensure high levels of customer satisfaction.
- Collect
client feedback
and
coordinate
with internal teams for continuous improvement. - Maintain detailed records of client interactions and follow-ups.
What We're Looking For
- Excellent communication skills in
English
, Hindi, and Gujarati (
mandatory
). - Minimum
1 year of experience
in Sales or Customer Success. - Strong presentation and relationship-building skills.
- Good command over MS Office or Google Workspace tools.
Perks & Benefits
- 5 Days Working
- Mediclaim Insurance
- Festival Leaves
- Supportive & Growth-Oriented Work Culture
-
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