Retail Operations Manager
1 day ago
MacV by McPherson & Valentine is a fashion and lifestyle brand renowned for stylish eyewear. Originating from Scotland, MacV has been in India for over a decade. The brand boasts a presence in more than 100+ leading shopping malls and airports across the country.
Role Description
This is a full-time on-site role for a Sales Operations Manager located in the Mumbai Metropolitan Region. The Sales Operations Manager will manage day-to-day operations, ensure customer satisfaction, analyze sales data, and improve customer service processes. The role involves developing and implementing operations strategies, overseeing sales performance, and coordinating with different departments for smooth operations.
Job Title:
Sales & Operation Manager – Retail
Location: Andheri, Mumbai
Department: Sales
Reports To: Sales Head
CTC - Upto 8 Lac + (Upto 25K Monthly Incentive)
Key Responsibilities:
Sales Management:
- Drive top-line sales across all assigned stores through effective execution of sales strategies
- Monitor store KPIs: conversion rate, ATV, UPT, footfall, and target achievement
- Guide store teams in upselling, cross-selling, and delivering exceptional customer service
- Ensure implementation of in-store promotions, product launches, and merchandising standards
- Analyze sales trends and consumer behavior to improve performance
Operations Management:
- Ensure seamless daily operations across stores as per SOPs and brand guidelines
- Oversee inventory management: replenishment, shrinkage control, and stock accuracy
- Conduct store audits and ensure compliance with health, safety, and visual standards
- Coordinate with backend teams: logistics, supply chain, and marketing
- Maintain store hygiene, upkeep, and operational readiness at all times
People Management:
- Lead, coach, and mentor store managers and retail staff
- Drive staff productivity and ensure performance appraisals are data-driven
- Support recruitment, training, and retention of high-performing teams
- Foster a culture of accountability, collaboration, and customer-first thinking
Required Skills & Experience:
Graduate/Postgraduate in Business, Retail, or related field
5+ years of experience in multi-store retail management
Strong leadership, team-building, and interpersonal skills
Sound understanding of sales analytics and retail KPIs
Proficiency in Excel, reporting tools, and retail management systems
Willingness to travel frequently to store locations
-
Manager Retail Operations
1 week ago
Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany OverviewSir H. N. Reliance Foundation Hospital & Research Centre is a 345-bed, multi-speciality tertiary care hospital in Mumbai, renowned for excellence in Cardiac Sciences, Oncology, Neuro Sciences, and more. With top-tier technology, international standards, and a foundation rooted in service, the hospital leads in compassionate, innovative...
-
Retail operations
4 days ago
Mumbai, Maharashtra, India Eridani Fashions Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole & responsibilitiesStore Operations:Oversee daily store operations and ensure compliance with company SOPs and visual merchandising standards.Coordinate with store managers to ensure staffing, scheduling, and store readiness.Monitor store inventory levels and facilitate timely stock replenishment and transfers.Drive adherence to operational checklists,...
-
Operations And Retail Manager
1 day ago
Mumbai, Maharashtra, India Living Liquidz Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRequirements:-Required Industry : Retail, Hospitality & Hotel Industry only-Good CommunicationJob Description:Retail OperationAssist the store manager in running smooth operations within the defined policies and guidelines of the company, ensuring 100% customer satisfaction at all times.Interact with every single customer, understand their requirement, and...
-
Retail Operations Excellence Manager
3 days ago
Mumbai, Maharashtra, India Burgundy Hospitality Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Retail Operations Excellence Manager ROYCEAs the Retail Operations Excellence Manager for ROYCE Chocolates, you will be responsible for ensuring operational excellence across Exclusive Brand Outlets (EBOs), Multi-Brand Outlets (MBOs), Shop-in-Shops (SIS), dark stores, and e-commerce channels. The role demands a strong focus on optimizing store...
-
Retail Manager
1 day ago
Mumbai, Maharashtra, India Designer World Of Manufacturing And Trading Llp Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob ResponsibilitiesDrive retail sales and market the companys watch brand across retail stores in India.Manage and expand retail networks, including dealers, distributors, and channel partners.Oversee retail operations, merchandising, and in-store promotions to enhance brand visibility.Develop and execute retail sales strategies to achieve business...
-
LandCraft Retail
3 weeks ago
Mumbai, Maharashtra, India Landcraft Retail Pvt. Ltd. Full timeJob Title: Chief Finance Officer (CFO)Location: Santacruz West, MumbaiCompany: Food SquareAbout Food SquareFood Square is a fast-growing food and beverage (F&B) retail brand, committed to delivering exceptional dining experiences. We are seeking a strategic and hands-on finance leader to drive the companys financial health, profitability, and growth.Role...
-
Retail Operations Lead
22 hours ago
Mumbai, Maharashtra, India MacV Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionMacV by McPherson & Valentine is a fashion and lifestyle brand renowned for stylish eyewear. Originating from Scotland, MacV has been in India for over a decade. The brand boasts a presence in more than 100+ leading shopping malls and airports across the country.Role DescriptionThis is a full-time on-site role for a Sales Operations...
-
Retail Operation Manager
6 days ago
Mumbai, Maharashtra, India Global SS Beauty Brands Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole Overview: As a Beauty Store Manager, you will lead and manage a team of beauty advisors and support staff. Your primary responsibility will be recruiting, hiring, training, and supervising the team while setting clear expectations and goals. Providing continuous coaching, feedback, and development opportunities to ensure the team's success will be...
-
Manager - Warehouse Operations Retail
3 weeks ago
Mumbai, Maharashtra, India The Souled Store Full timeWhat do we do?The Souled Store is one India's fastest growing youth focused lifestyle brand. We started in 2013 as a homegrown Indian brand and today we are one of the largest online merchandising platforms with licenses like Disney, Warner Bros., WWE, IPL, Viacom18 to name a few. Apart from selling products with themed designs such as superheroes, movies,...
-
Retail Operations Executive
1 day ago
Mumbai, Maharashtra, India Rubans Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Role:We are seeking a highly organized and analytical Sales Operations Executive to manage and support our growing offline business in both General Trade (GT) and Modern Trade (MT) channels. This role will be crucial in driving operational excellence across our partnerships with major offline retailers in global markets such as the USA, UK, Canada,...