Tech Support

2 weeks ago


Hinjewadi Pune Maharashtra, India Payplex Solutions Private Limited Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Key Responsibilities:

  • Handle customer queries and complaints via phone, email, and chat in a professional and timely manner.
  • Maintain detailed and accurate records of customer interactions.
  • Identify recurring issues and escalate to the concerned department for resolution.
  • Provide product/service information and assist customers in understanding company offerings.
  • Follow up to ensure customer issues are fully resolved.
  • Maintain service level standards and ensure customer satisfaction.
  • Collaborate with internal teams (Sales, Tech, Operations, etc.) to improve overall customer experience.
  • Suggest process improvements to enhance efficiency and service quality.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Application Question(s):

  • Where do you stay in Pune?

Experience:

  • Customer support: 2 years (Required)

Location:

  • Hinjewadi, Pune, Maharashtra (Required)

Work Location: In person



  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    Job Opportunity: Tech Mahindra Hiring for International BPO!** **Position**: Customer support executive **Location**: Hinjawadi, Pune **Salary**: Up to 5 LPA - **Education**: Graduates and Undergraduates are welcome to apply. - **Experience**: Minimum 6 months of experience in an International BPO is required. - **Skills**: Excellent communication skills...


  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    **JOB Description** **Company Name: - Tech Mahindra** **Tech Mahindra is Hiring for International Inbound Voice Process For Pune Location.** **Work Location - Tech Mahindra Hinjewadi Phase 3.** **Job Role: - **1)**Assistant Technical Support** **2)Senior Technical Support** **Qualification: - ** **Undergraduate and Graduate Both can...


  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    **JOB Description** **Company Name: - Tech Mahindra** **Tech Mahindra is Hiring for International Inbound Voice Process For Pune Location.** **Work Location - Tech Mahindra Hinjewadi Phase 3.** **Job Role: - Assistant Technical Support / Senior Technical Support** **Qualification: - ** **Undergraduate and Graduate Both can Apply.** **Role &...


  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility (Customer service (Billing), basic technical & Sales). **Responsibilities**: - In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges,...

  • Senior Tech Support

    3 days ago


    Pune, Maharashtra, India Easebuzz Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company ProfileEasebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions...


  • Hinjewadi, Pune, Maharashtra, India Tech Mahindra Full time

    Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility (Customer service (Billing), basic technical & Sales). **Responsibilities**: - In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges,...


  • Pune, Maharashtra, India Avegen Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About UsWe are a growing digital health company focused on creating impactful digital health solutions. We're looking for a talented Junior Designer who can hit the ground running and contribute immediately to our product and marketing initiatives across multiple touchpoints.Job Summary:The Tech Support Engineer is responsible for responding to customer...

  • Senior Tech Lead

    2 weeks ago


    Hinjewadi, Pune, Maharashtra, India HRG Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Hinjewadi, Pune, Maharashtra, IndiaDepartmentDelivery Unit 2Job posted onSep 15, 2025Employee TypePermanentExperience range (Years)10 years - 14 yearsPosition : DevOps Tech LeadExperience : 10 to 14 YearsLocation : Pune (Hybrid)Job Overview:As a Senior DevOps Lead, you will play a crucial role in bridging the gap between development and operations teams,...

  • nCircle Tech

    2 weeks ago


    Pune, Maharashtra, India nCircle Tech Pvt. Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Description : About Us : nCircle Tech Private Limited (Incorporated in 2012) empowers passionate innovators to create impactful 3D visualization software for desktop, mobile and cloud. Our domain expertise in CAD and BIM customization is driving automation with the ability to integrate advanced technologies like AI/ML and AR/VR, which empowers our...


  • Pune, Maharashtra, India Digital Twin Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Description:Recognize, Troubleshoot and Resolve device and application related issues proactively, ensuring minimal downtime.Act as a liaison between Account Managers and Backend teams to highlight and escalate bugs/issues in a timely manner and follow up until resolvedMonitor system performance and manage incidentsPerform root cause analysis and...