Software Support
2 weeks ago
(SQL/.NET) Software Support & Training Executive
Experience - 0–2 years
Fresher – 20000 per month
Experience- Hike on Current CTC
Location- Pune, Camp
Freshers with strong communication and technical aptitude are welcome
Bachelor's degree in Computer Science, IT, or related field
Job Summary
We are seeking a motivated and customer-focused Software Support & Training Executive with foundational skills in SQL and .NET. The ideal candidate will assist clients in using our inbuilt Distributor Management System (DMS) software, provide product training, troubleshoot issues, and support.
Key Responsibilities
Provide technical support for our DMS software to distributors clients
Conduct product training sessions (online and onsite) for new users
Troubleshoot and resolve basic SQL/.NET-related issues in the application
Collaborate with internal teams to escalate and resolve complex issues
Document customer interactions, feedback, and support resolutions
Assist in preparing training materials and user guides
Maintain high levels of customer satisfaction through effective communication
Required Skills
Basic knowledge of SQL (queries, joins, data handling)
Familiarity with .NET framework and C# fundamentals
Strong verbal and written English communication skills
Ability to explain technical concepts to non-technical users
Customer-centric mindset with problem-solving attitude
Willingness to travel for onsite training (if required)
Preferred Traits
Experience with ERP or distributor management systems
Exposure to customer support
Passion for learning and growing in a client-facing tech role
You can also share your updated CV on
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Mob:
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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