Software Support Executive

7 days ago

Pune Maharashtra, India Samyojak Consultancy Services Full time

Job Overview We are seeking a dedicated and customer-focused Software Support Executive to join the Retail Product Support team of a well-established media and advertising company The ideal candidate will provide first-level technical support to clients troubleshoot software issues and assist with manual testing of software products This role requires excellent communication skills strong problem-solving abilities and a strong commitment to customer satisfaction Job Responsibilities Provide first-level technical support to clients via email phone or ticketing systems Troubleshoot software-related issues and escalate bugs for timely resolution Guide users through the installation configuration and usage of software products Maintain accurate logs of support requests and resolutions for internal tracking Execute manual test cases on new and existing software features Identify document and report bugs using standard bug-tracking tools Perform regression functional and usability testing across multiple platforms Validate fixes and enhancements prior to deployment Assist in the preparation of test plans test scenarios and test reports Job Requirements Bachelor s degree in Engineering BE Minimum 1 year of relevant experience in software support or testing Strong time management and organizational skills Excellent customer communication and coordination abilities Customer-centric approach with a focus on customer satisfaction Ability to manage and resolve customer complaints effectively Experience with automated testing tools is a plus Proficient in teamwork and collaboration Good problem-solving skills and presentation skills Female candidate preferred Proficiency in Marathi Hindi and English is mandatory Location Pune For any further details please write to us at

  • SEO Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...

  • Customer Support Executive

    4 days ago

    Pune, Maharashtra, India vmedulife software services Full time

    Pune, Maharashtra- Work Type: Full Time **About vmedulife Software** vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team...

  • Urgent Digital Marketing Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO Off page activity and social media marketing considering todays SEO trend. This role will work cross-functionally among different...

  • Software Support

    2 weeks ago

    Camp, Pune, Maharashtra, India Career tech Academy Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    (SQL/.NET) Software Support & Training ExecutiveExperience - 0–2 yearsFresher – 20000 per monthExperience- Hike on Current CTCLocation- Pune, CampFreshers with strong communication and technical aptitude are welcomeBachelor's degree in Computer Science, IT, or related fieldJob SummaryWe are seeking a motivated and customer-focused Software Support &...

  • Chat Support Executive

    4 days ago

    Pune, Maharashtra, India Deepraj Software Services Private Limited Full time

    We are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat. Key Responsibilities: Provide prompt, courteous, and...

  • Backend Support Executive

    1 week ago

    Majiwada, Thane, Maharashtra, India Decagon Software Private Limited Full time

    We at Decagon Software Pvt Ltd develop and sell ERP software for schools in India. Our clients (schools) are spread across the country. While using our software, our customers contact us for help if they face issues, or need assistance. We are looking for an Backend Support Executive to guide our customers with their queries. You will have the following...

  • Backend Support Executive

    6 days ago

    Majiwada, Thane, Maharashtra, India Decagon Software Private Limited Full time

    We at Decagon Software Pvt Ltd develop and sell ERP software for schools in India. Our clients (schools) are spread across the country. While using our software, our customers contact us for help if they face issues, or need assistance. We are looking for an Backend Support Executive to guide our customers with their queries. You will have the following...

  • IT Support Executive

    4 days ago

    Pune, Maharashtra, India San Telequip Pvt Ltd Full time

    **We are looking for the IT support Executive in our organization** **Qualification** 1- 3 years of Experience in troubleshooting operating systems, hardware & software Or Tech, B.Tech, M.Sc, B.Sc, BCA, BE, ME (COMP and IT students only) **Experience: 1 year and above** **Job Responsibilities Include** Basic Knowledge of Networking, VPN, DNS, DHCP,...

  • Software Engineer Ii

    3 weeks ago

    Pune, Maharashtra, India MRI Software Full time

    About the role MRI Software is seeking a Software Engineer to join our team working on products As a Software Engineer you will be responsible for developing testing and maintaining software solutions throughout the Software Development Lifecycle You should have a passion for development and an eagerness to learn new things and improve your skills We are...

  • Software Testing

    2 weeks ago

    Pune, Maharashtra, India IT Gurus Software Full time

    QA Software tester profile with 2 to 4 years of experience The candidate should possess the following - Hands on experience on automation Selenium is a must - Hands on experience writing and executing test cases - Well aware of the various processes involved in QA - Well aware of the various processes involved in deployment sign-off Website https www...