Healthcare - Customer Support Service

15 hours ago

Bengaluru, Karnataka, India Resultscx Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Handle inbound and outbound calls related to healthcare services.
  • Service customers seeking support with their monthly healthy benefit package.
  • This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
  • Customers will seek help with replacement cards, balance checks, and contact information updates.
  • Successful associates can distinguish varying levels of customer complexity & communicate effectively.
  • Ensure compliance with HIPAA and other healthcare regulations.
  • Resolve customer queries efficiently while maintaining professionalism.
  • Maintain records of patient interactions and escalate complex cases when needed.

Required Skills:

  • Strong verbal and written communication skills.
  • Ability to handle customer inquiries with empathy and professionalism.
  • Basic knowledge of healthcare processes and medical terminologies (preferred).
  • Problem-solving and multitasking abilities.
  • Cognitive and Behavioral Assessment: Traitify Medium or High
  • Language Proficiency: Emmersion B1 CEFR score
  • Typing Test: 25 WPM at 95% accuracy
  • Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

  • Bachelors degree in any field.

Official Site: Digital Customer Experience Solutions with Human Touch | ResultsCX

Walk-in starts from 29th Sep, 2025

Timings 11Am to 4PM

  • Healthcare Customer Support

    3 days ago

    Bengaluru, Karnataka, India Organo Mart Full time ₹ 1,80,000 - ₹ 5,40,000 per year

    SAlary -upto 4.5lpa1-4yrs experienceRole DescriptionThis is a full-time, on-site role for a Healthcare Customer Support Representative located in Bengaluru. The day-to-day tasks include addressing customer inquiries, providing technical support, ensuring customer satisfaction, and resolving any issues efficiently. The role also involves analyzing customer...

  • Customer support service

    2 weeks ago

    Bengaluru, Karnataka, India ResultsCX Full time ₹ 80,000 - ₹ 1,20,000 per year

    Company DescriptionResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to over 75 global brands, including Fortune 100 and 500 companies. For more than 30 years, we have been driving superior customer and business outcomes across various industries such as Healthcare, Media, Telecom, Retail, and Financial...

  • Customer Service Senior Representative

    4 days ago

    Bengaluru, Karnataka, India Cigna Healthcare Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Customer Service Representative - Global Individual Health OperationsLocation: CHSI Bengaluru Office (100% Office-Based)Job Type: Full-timeAbout Us: We are seeking a dedicated and empathetic Customer Service Representative to join our Global Individual Health operations team at Cigna. As a leading provider of private medical insurance worldwide,...

  • Healthcare customer care

    2 weeks ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Salary -35kExp - 1-2 yearsRole DescriptionThis is a full-time on-site role for a Healthcare Customer Care representative located in Bengaluru. The Healthcare Customer Care representative will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. Daily tasks include addressing customer concerns, offering...

  • Customer care healthcare

    2 weeks ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,60,000 per year

    Salary -35kExp - 1-2 yearsRole DescriptionThis is a full-time on-site role for a Customer Care Healthcare professional located in Bengaluru. The Customer Care Healthcare professional will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and maintaining high-quality service standards. Day-to-day tasks...

  • Fresher - Customer Support Service

    4 days ago

    Bengaluru, Karnataka, India ResultsCX Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are seeking aPatient support service- Voiceto handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Handle inbound and outbound calls related to healthcare services.Service customers...

  • Customer Support executive Opening @omega healthcare

    2 weeks ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are hiring for the role of Customer Support Executive (Voice Process).Interested candidates who have experience in international voice process and domestic voice process can apply.Please walk in to the below mentioned address.Interview Location: 33 Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka , Interview Time:...

  • Customer Service

    4 days ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,60,000 per year

    Salary - 35kExp - 1-2 yearsRole DescriptionThis is a full-time on-site role located in Bengaluru for a Customer Service (Healthcare) position. The Customer Service Representative will be responsible for managing customer inquiries, providing support and information about healthcare services, ensuring customer satisfaction, and handling phone calls with...

  • US Healthcare Inside Sales

    1 week ago

    Bengaluru, Karnataka, India Omega Healthcare Management Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionIndia Health Link is a digital and physical health company focused on enhancing healthcare experiences through innovative solutions like the hPod, a digitally-integrated health screening kiosk that provides real-time test results. Our goal is to build a healthier India by offering accessible and efficient health screening options to the...

  • Customer Service

    2 weeks ago

    Bengaluru, Karnataka, India Talent Bee Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Coordinate patient care, schedule appointments, maintain records, and ensure smooth communication between patients, doctors, and staff. Support treatment follow-ups and enhance care quality. Required Candidate profileLooking for "Care Coordinator: to join our team in India, working remotely to support healthcare clients in Canada6+ months in Customer...