Healthcare Customer Support
3 days ago
SAlary -upto 4.5lpa
1-4yrs experience
Role Description
This is a full-time, on-site role for a Healthcare Customer Support Representative located in Bengaluru. The day-to-day tasks include addressing customer inquiries, providing technical support, ensuring customer satisfaction, and resolving any issues efficiently. The role also involves analyzing customer feedback to improve service quality and maintaining strong interpersonal relationships with customers.
Qualifications
- Skills in Customer Support and Customer Satisfaction
- Strong Interpersonal Skills to manage customer relations
- Technical Support skills to troubleshoot issues
- Analytical Skills for assessing customer feedback and improving services
- Excellent communication skills
- Ability to work independently
- Experience in the healthcare industry is a plus
- Bachelor's degree in a relevant field is preferred
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