Head - Digital Workplace Practice & Presales

6 days ago

Bengaluru, Karnataka, India Infosys Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Responsibilities :
  • Formulate and execute a holistic digital workplace strategy that aligns with the company's goals.
  • Lead a team of specialists in designing, deploying, and managing digital workplace solutions.
  • Oversee RFP/RFI processes and presales activities.
  • Collaborate with cross-functional teams to identify and address digital workplace needs and opportunities.
  • Promote the adoption of digital workplace solutions to enhance productivity, communication, and collaboration.
  • Stay abreast of industry trends and emerging technologies to continually improve the digital workplace environment.
Additional Responsibilities :
  • Proficient in end-to-end solutioning of Digital workplace solution covering all the technologies that touches the end users.
  • Experience in Industry and trend analysis and aligning to future workplace strategy
  • Primary focus on Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services & M365 services (Sharepoint, Email, Onedrive etc.,)
  • Expertise on DaaS solution covering procurement to device disposal strategies
  • Experience working with multiple Hardware OEMs
  • Expertise in migration of legacy device management solution to modern management (Intune)
  • Expertise in solutioning VDI technologies - on prem and cloud based (Azure AVD, Cloud PC etc.,)
  • Expertise in analysis and solution of Onsite support services/field Services operations and various levers employed in reducing the field services efforts
  • Expertise in DeX and overall value propositions leveraging multiple tools used in the industry (Nexthink, Systrack, Aternity etc.,)
  • Strong hands-on experience in responding to RFPs and building a proposal that is PPT based or word document based
  • Expertise in estimating efforts for various digital workplace solutions end to end
  • Expertise in building operating models for delivery
  • Expertise defining the team and roles required to execute a scope of work from small proposal to large proposals
  • Develop tailored solutions that meet specific client requirements
  • Competent in Presenting the solution to potential global clients
  • Excellent written and communication skills
Technical and Professional Requirements :
  • Bachelor's degree in information technology, Business Administration, or a related field (Master's degree preferred).
  • Proven experience in leading and managing digital workplace initiatives.
  • Strong knowledge of digital tools, collaboration platforms, and emerging workplace trends.
  • Excellent project management skills with the ability to oversee multiple projects simultaneously.
  • Outstanding communication and interpersonal skills to effectively collaborate with diverse teams.
  • Analytical mindset with the capability to assess and leverage data for continuous improvement of digital workplace solutions.
  • Ability to drive change and foster a culture of innovation within the organization.
Preferred Skills :Generic Skills :Educational Requirements :

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