Head of Martech

2 weeks ago

Mumbai, Maharashtra, India Schbang Full time ₹ 20,00,000 - ₹ 25,00,000 per year

About Us
Schbang, established in 2015, is a Creative, Media, Technology Transformation company with offices across Mumbai, Bangalore, Delhi-NCR, London, UK, Amsterdam and Stockholm. With a team of 1200+ members, it delivers growth-driven end-to-end solutions across creative development, strategic advisory, film production, web, design, content, data science, and media planning & buying verticals. It is also a valued Google Premier Partner, Adobe, Hubspot, MoEngage, Shopify, ONDC, and Zoho Premium Partner.

It has featured as a LinkedIn Top 25 start-up in 2018 and 2021 and on the Financial Times' 450 High Growth Companies in the Asia Pacific List. In the last few years. Schbang has created some exciting and award-winning digital work for brands like Jio, Britannia, Fevicol, Ultratech, Skybags, Bridgestone, Castrol, Jockey, Domino's, Dabur, Philips, Nikon and many more brands.

Key Responsibilities

  • MarTech Strategy & Architecture
  • Define and architect CRM and marketing technology strategies for enterprise clients.
  • Translate client business objectives into CRM journeys covering segmentation, lead scoring, nurturing, and lifecycle automation.
  • Delivery & Implementation
  • Lead end-to-end CRM and marketing automation implementations.
  • Integrate platforms such as HubSpot, Salesforce, Zoho, Oracle , and others.
  • Drive adoption of automation tools like WebEngage, MoEngage, Braze, , ensuring seamless execution.
  • Leadership & Team Management
  • Lead, mentor, and grow a team of CRM managers, analysts, and automation specialists.
  • Establish SOPs, frameworks, and delivery best practices to scale martech operations.
  • Client Engagement & Collaboration
  • Act as the client-facing lead , handling both strategic and technical discussions.
  • Partner with internal tech, design, and strategy teams for successful cross-functional delivery.

Desired Skills & Experience

  • 8+ years of hands-on experience in CRM strategy and marketing automation .
  • Proven expertise with HubSpot, Salesforce, Zoho, Oracle , or similar enterprise CRM platforms.
  • Strong exposure to automation tools like WebEngage, MoEngage, Braze, or
  • Demonstrated success in delivering CRM solutions across multiple clients (BFSI and Retail preferred).
  • Ability to lead client conversations with a balance of strategic vision and technical depth.
  • Strong leadership, communication, and stakeholder management skills.

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