Escalation Officer

Posted Date23 Jun 2025- Function/Business AreaCustomer Service- LocationMumbai- Job ResponsibilitiesHandle escalation received from Chairman`s Office, Regulatory bodies, Internal Employees, Social Media Fast track the complaint and follow up with respective stakholders for resolution Ensure customers are informed during the entire cycle from receipt of ...

Skill Required:Strong written and verbal communication skills, ability to respond in grammatically correctEnglish.Should be Graduate / Undergraduate.Should have minimum 1 year experience of handling escalation desk.Proficient in using MS Office application like Excel, PowerPoint, OutlookGood knowledge of various social media platformsShould have...

Role & responsibilitiesBack-Office Operations & Application ManagementKey Responsibilities:Manage the Back-Office Operations team, ensuring productivity and compliance.Oversee the effective usage of the eFORCE application across sites, including reporting, training, and troubleshooting.Monitor and manage the ticketing tool, handling escalations...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and...

Apeejay Education Society is looking for Front Desk Officer for Apeejay School, Nerul.Summary of Job: The incumbent will be responsible for managing the front office and providing administrative support with a focus on enhancing the experience of families and students. This role demands a professional, welcoming, and organized individual who excels in...

Job Summary:The Front Office Manager oversees the daily operations of the front desk and ensures exceptional guest experiences from check-in to check-out. This leadership role involves managing front office staff, optimizing room occupancy, handling guest concerns, and maintaining service quality in line with company standards. The Front Office Manager plays...

Dear All,Job Title: MIS & Accounts OfficerLocation: Vile Parle, MumbaiDepartment: Finance & AccountsReporting to: ManagementAbout Sperton Christos GroupSperton Christos Group is a Human Resources Advisory Organization with over 30 years of corporate experience. We provide HR advisory services, identify the right talent, set up HR functions for start-ups, and...

Job Title: Retail Sales OfficerLocation:Muund or ChemburDepartment: Sales & Customer ServiceReports to: Store Manager / Assistant Floor ManagerJob Purpose:To deliver an exceptional customer experience by understanding customer needs, showcasing jewellery collections, and achieving sales targets while upholding the brands values of trust and transparency.Key...

No 1 Bank is hiring Graduates for below roleVideo KYC OfficerPhone Banking OfficerService Assurance teamSocial Media EscalationOutbound NRI Customer ServiceVirtual Care OfficerRetail lability-outbound SaleCall Ekta Required Candidate profileTele Sales with good commsGraduation is mandatoryImmediate joinersExecutive is responsible to to engage with New to...

Responsibilities :-Conduct video KYC verifications for new and existing clients.Ensure all KYC documentation is complete and compliant with regulatory standards.Identify and escalate any suspicious activities or discrepancies.Maintain accurate records of all client interactions and verifications.Collaborate with the compliance team to ensure up-to-date...