Retail Sales Officer

2 days ago

Navi Mumbai, Maharashtra, India Arenja Holdings Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Retail Sales Officer

Location:Muund or Chembur

Department: Sales & Customer Service

Reports to: Store Manager / Assistant Floor Manager

Job Purpose:

To deliver an exceptional customer experience by understanding customer needs, showcasing jewellery collections, and achieving sales targets while upholding the brands values of trust and transparency.

Key Responsibilities:

1. Sales & Customer Service

  • Greet customers warmly and understand their jewellery requirements.
  • Showcase and explain product features, designs, and value propositions.
  • Convert enquiries into sales by building trust and rapport with customers.
  • Achieve individual and store sales targets consistently.
  • Provide after-sales support to ensure customer satisfaction.

2. Product Knowledge & Presentation

  • Maintain strong knowledge of product lines, new collections, and promotions.
  • Assist in visual merchandising by ensuring proper display and presentation of jewellery.
  • Keep oneself updated about industry trends and competitor offerings.

3. Store Operations

  • Support stock management including receiving, replenishing, and safeguarding inventory.
  • Adhere to store SOPs, billing, and documentation requirements.
  • Ensure compliance with company policies on quality, hygiene, and safety standards.

4. Customer Relationship Management

  • Build long-term relationships with customers to encourage repeat business.
  • Maintain and update customer databases for follow-ups, festivals, and special occasions.
  • Handle customer complaints or escalations with patience and professionalism.

5. Teamwork & Development

  • Collaborate with team members to achieve store objectives.
  • Participate in regular trainings and skill enhancement sessions.
  • Share feedback with management on customer preferences and market trends.

Key Skills & Competencies:

  • Strong communication and interpersonal skills.
  • Passion for customer service and relationship building.
  • Sales-oriented with negotiation and persuasion ability.
  • Professional grooming and etiquette.
  • Attention to detail and commitment to quality.Role & responsibilities

  • Urgent Opening- Conference Sales, Event Marketing-The

    3 days ago

    Navi Mumbai, Maharashtra, India Retail Jeweller Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Urgent Opening for The Retail Jeweller Magazine.Role: Senior Executive (Conference Sales & Event Marketing)Job Role:We are looking for a Senior Executive (Conference Sales & Event Marketing) with at least 2 to 4 years similar work experience.An ideal candidate will be someone who has worked with a Media House or Conferences/Awards Organizing company and has...

  • Sales Associate

    2 days ago

    Navi Mumbai, Maharashtra, India Reliance Retail Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Company OverviewReliance Retail is India's largest and most profitable retailer, operating more than 15,000 stores across 7,000+ cities. Founded in 2006, the company is committed to revolutionizing retail in India, offering an unmatched shopping experience through a diversified omni-channel presence. With a strong brand portfolio, Reliance Retail serves over...

  • Retail Store Manager

    12 hours ago

    Mumbai, Maharashtra, India Reliance Retail Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Store ManagerDepartment: Store OperationsLocation: MumbaiEducation: Post Graduation/GraduationExperience: 4 to 10 years in retail managementJob Description:Looking for a dynamic and experienced Store Manager to oversee all aspects of store operations at our premium fashion retail outlet in Mumbai. The Store Manager will be responsible for driving...

  • Hiring for Retail Associates for Mumbai Location

    1 week ago

    Mumbai, Maharashtra, India UNIQLO Retail Stores Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    About Company :UNIQLO is a global brand that offers apparel known as LifeWear, which is designed to be simple, high-quality, and long-lasting. Each piece of clothing is made with modern elegance and aims to be the foundation of an individual's style. UNIQLO is part of Fast Retailing Co., Ltd., a leading Japanese retail holding company with a strong presence...

  • Sales Advisor

    14 hours ago

    Mumbai, Maharashtra, India Reliance Retail Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Sales AdvisorBrand: Swadesh Reliance RetailLocation: MumbaiExperience Required: 46 yearsAbout Swadesh:Swadesh is a premium retail concept by Reliance Retail, celebrating Indias rich heritage of handlooms, handicrafts, and artisanal products. We bring together timeless craftsmanship and contemporary retail experiences, offering customers an...

  • Retail Sales

    5 days ago

    Mumbai, Maharashtra, India The Designer's Class Full time ₹ 4,80,000 - ₹ 10,80,000 per year

    Retail Sales Executive – Matunga, MumbaiPosition: Full-Time Retail Sales ExecutiveLocation: Matunga, MumbaiSalary: ₹40,000 – ₹45,000 per monthExperience: 2–5 years in retail or counter salesWorking Days: 6 days a weekShift Timing: 9:00 AM – 6:00 PMBenefits: Provident Fund (PF), statutory benefitsGender: Open to all gendersKey...

  • Area Sales Executive

    2 days ago

    Mumbai, Maharashtra, India Reliance Retail Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesAssist ASM in sales planning, including beat plans, new merchant opening, and sub-dealer appointment, while ensuring execution of top merchant management and loyalty programs.Ensure adherence to monthly and daily planning for Customer Sales Officers regarding outlet coverage and product sales.Support distributors with processes to...

  • LandCraft Retail

    3 weeks ago

    Mumbai, Maharashtra, India Landcraft Retail Pvt. Ltd. Full time

    Job Title: Chief Finance Officer (CFO)Location: Santacruz West, MumbaiCompany: Food SquareAbout Food SquareFood Square is a fast-growing food and beverage (F&B) retail brand, committed to delivering exceptional dining experiences. We are seeking a strategic and hands-on finance leader to drive the companys financial health, profitability, and growth.Role...

  • Store Business Head

    4 weeks ago

    Mumbai, Maharashtra, India Reliance Retail Full time

    Company OverviewReliance Retail is India s largest fastest growing and most profitable retailer with a diversified omni-channel presence Founded in 2006 the company has revolutionized retail in India by perfecting capabilities across people processes and technology Serving more than 193 million loyal customers through 15 000 stores in over 7 000...

  • Job Opening- Ltd.- Store Manager For Online Dark Store

    16 hours ago

    Navi Mumbai, Maharashtra, India Reliance Retail Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear All,We have opening for our Online Store Operations role for our Reliance Dark Store for Mumbai/Navi Mumbai location.Candidate those who are keen interested in career into Retail Store Operation can apply to us with your CV/Resume. Please mail to: Company: Reliance Retail Ltd.Format: Grocery Format- Online Dark StorePosition Name: Store ManagerRequired...