Operations Change Management

3 days ago

Bengaluru, Karnataka, India Kiya Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • Drive Continuous improvement initiatives within operations
  • Provide Lean and Project manager subject matter expertise for the larger team and stakeholders
  • Possess a deep understanding of Lean ways of working and can coach individuals and teams
  • Reporting progress, issues, dependencies and risks to project or program leadership and committees (as appropriate)
  • Make recommendations to influence decision making, in order to maintain progress towards delivery and benefits realization
  • Manage large scale projects, perform workflow analysis, identify top bottlenecks and work with respective teams/ individual to remove/ reduce impediments and ensure smooth flow of work
  • Participate in business meetings with various stakeholders on a need basis
  • Drive continuous improvement mindset and journeys

Leading the team to meet performance targets aligned to the objectives

Preferred candidate profile

  • Lean Six Sigma Black Belt certification required
  • Strong foothold in Lean/project improvement initiatives and strong project management background
  • Need to have worked on improvement projects (non tech as well)
  • Excellent interpersonal and communication skills (written and verbal) & ability to articulate
  • Results driven, with a strong sense of accountability. Able to function autonomously
  • Ability to manage large workloads and tight deadlines
  • Proactive & effective collaborator
  • Excellent presentation & problem solving skills
  • Good understanding of Banking operations, not mandatory though
  • Great skills with MS Office suite

  • International exposure preferred

  • Change Management Team within Operations is a Transversal Business Line playing a support role to Operations pertaining to Global Markets, Cash Management & Client Management teams. The team mainly supports Business Operations by looking into Transitions/Project Management, Continuous Improvement Projects & MIS/Dashboards for Operations perimeter

Should be open to travel (if required)

Interested candidate share their resume -

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